Smoke n More in Lexington, KY
Located at 3130 Pimlico Pkwy in Lexington, KY, Smoke n More is your go-to destination for a diverse selection of vaping products, tobacco, and accessories. With a rating of 4.3 from 469 reviews, this shop caters to both casual and experienced users. Customers appreciate the wide range of products available, although some have raised concerns about product quality and age verification practices. The store operates daily, with hours extending late into the night, and even features a drive-thru for quick and convenient purchases. Whether you're looking for e-liquids, disposable vapes, or other smoking accessories, Smoke n More aims to provide a satisfactory shopping experience.
What is the selection of disposable vapes like here?
The selection of disposable vapes at Smoke n More has received mixed feedback. While some customers appreciate the variety, others have reported receiving counterfeit products, indicating a need for careful inspection before purchase.
Are there any current promotions on e-liquids or bundles?
Current promotions on e-liquids or bundles are not explicitly mentioned in the reviews. However, customers have noted that the staff is willing to work with them on pricing, suggesting potential for deals, especially when bundling products.
How do you handle expired products or returns?
Handling of expired products seems to be a concern among customers, with some reporting that they have purchased expired items. It is advisable for customers to check the expiration dates before making a purchase.
What are your policies on age verification for tobacco purchases?
Age verification for tobacco purchases appears to be inconsistent, as some customers have noted that they were not asked for ID. This raises concerns about compliance with legal requirements for age verification.
Can I expect consistent pricing on kratom and other products?
Pricing on kratom and other products may fluctuate, as indicated by customer reviews. While some have experienced fair pricing, others suggest ensuring transparency in pricing to avoid confusion.
Is there a drive-thru option for quick purchases?
Yes, Smoke n More offers a drive-thru option for quick purchases, making it convenient for customers who are on the go or prefer not to enter the store.
How does customer service respond to product issues?
Customer service responses to product issues have been mixed. While some customers reported helpful staff, others expressed frustration with product quality and handling, indicating a need for better training and consistency.
What types of hand pipes do you carry in-store?
The reviews do not provide specific details about the types of hand pipes available in-store. However, customers can expect a variety of smoking accessories, so it is recommended to visit for a firsthand look.
What others say about Smoke n More
Customer reviews of Smoke n More highlight a mixed bag of experiences. While many appreciate the helpful staff and wide selection of products, concerns about product quality, including expired items and counterfeit disposables, have been raised. Some customers have reported issues with age verification and change handling, suggesting potential lapses in service. However, others have noted the shop's good pricing and the convenience of a drive-thru. Overall, while there are positive aspects, significant improvements in product quality and customer service are needed to enhance the shopping experience.
Recent Reviews
- They are selling expired edibles, the vapes are clearly not checked, or they are switching them around. We purchased some more edibles and the inside is just melted syrup. I'm now scared to ingest anything from this store. Please if anyone has pull with state codes, call someone about this place. Sold me another broken vape. Flying horse brand 55 dollars. Suppose to be 11 grams but it is infact zero bc it only works long enough for you to leave the store.
- Absolutely horrendous experience shopping at this disastrous location. First off I’m not even 21. I just walked in there and they didn’t ID or anything, shut them down. Secondly, after I purchased my tobacco products with a large bill, I was not given any change back. I asked where my change was and they told me to wait. They had to get it out of the safe. I had to wait 10 minutes and they didn’t even give me all of my change back. They are running some sort of short change scam and will openly rip you off. These people Will cut corners and risk public safety to earn a dollar. I also noticed a distinctive Chemical odor Protruding from the back rooms, possibly some sort of drug ring.
- The store has a wide range of products and most of them are great… but today I bought a Mr. Fog Elite disposable. I left the store and opened it an hour later and I realized that it’s a FAKE product. The main indicator for me, outside of the other obvious red flags, was the vape not being in the sealed plastic that Mr. Fog products are customarily contained in. Make sure to always double check disposables.
- They were so very helpful! It's the only store we go to when we visit my Sister @ Time to Shine carwash! Our whole family visits this store everyday… now that has to be a good thing! Also ask to bundle they will work with you as much as they can. I bought these items for a good price!
- Their prices fluctuate slightly depending on the juices you buy, a couple I’ve bought were expired but still tasted fine. The customer service is fine. Haven’t been double charged or charged abnormally, but to stop complaints of that in reviews, I’d just ensure every customer gets a receipt. All in all, a decent shop with pretty good selection. 4 stars due to it being open late and having a drive thru.