Kentucky Smokes in Louisville, KY
Kentucky Smokes, located at 527 N 22nd St in Louisville, KY, is a local vape and smoke shop offering a range of products including disposable vapes, e-liquids, and more. With a rating of 3.7 based on 19 reviews, customers appreciate the variety but have raised concerns about product availability and customer service. The shop is open daily from 9 AM to 12 AM, providing ample time for customers to stop by. Although some reviews highlight issues with product quality and store hours, many patrons have found the staff to be knowledgeable and helpful, making it a convenient option for local vape enthusiasts.
What are the current prices for disposable vapes and e-liquids?
Current prices for disposable vapes and e-liquids at Kentucky Smokes are not explicitly listed in the provided information. Customers have mentioned prices for specific items, such as a d8 vape for $35, but for the most accurate pricing, visiting the store directly or checking their website would be advisable.
How often do you restock on kratom and delta-8 products?
The frequency of restocking on kratom and delta-8 products is not detailed in the reviews or facts provided. Customers have expressed concerns about product availability, suggesting there may be inconsistencies in restocking schedules.
Can I get a refund if my vape product is defective?
Refund policies for defective vape products seem to be strict, as one customer reported being denied a refund for a leaking vape. It is recommended to inspect products at the store before purchase to avoid issues.
What are the store hours, and do they change frequently?
Kentucky Smokes operates daily from 9 AM to 12 AM. However, some reviews indicate that the store may not open on time, which has led to customer frustrations. It's advisable to check directly before visiting.
Do you offer a variety of flavors for your nicotine pouches?
The reviews suggest that there is a limited variety of flavors for nicotine pouches, as customers commented on the restricted options available. It may be beneficial to inquire directly at the store for the latest selections.
Is there a selection of water pipes or bongs available?
The availability of water pipes or bongs is not mentioned in the reviews, but customers have noted limited options for hookah supplies. Checking in-store may provide more insight into the current inventory.
Are there any promotions on cigars or cigarillos this month?
There are no specific promotions on cigars or cigarillos mentioned in the available information. For the latest promotions, it’s best to contact the store directly.
How knowledgeable is the staff about different vape coil options?
Customer feedback indicates that staff knowledge about different vape coil options can vary. While some customers have found staff to be helpful and informative, others have experienced less satisfactory service.
What others say about Kentucky Smokes
Customer reviews for Kentucky Smokes reflect a mix of experiences. Some patrons praise the helpfulness of the staff and the variety of products available, particularly in terms of vape options. However, several reviews express frustration over inconsistent store hours and product quality, particularly with defective items. Customers have noted challenges in obtaining refunds and a limited selection of certain products, such as hookah supplies. Overall, while the shop has potential, improvements in service and product reliability could enhance customer satisfaction.
Recent Reviews
- Only complaint is they don't answer their phone to see when shipping comes in with product they have been out of. Can't walk miles to and fro all the day long.
- Edit. Went in to get a coil. The guy told me about the coils and how the specific brand I have there are a lot of options and only certain ones fit so I should always do research first. He said he was manager and he was very nice. I ended up getting some juice too and I will definitely go back to buy from there.
- The cashier was helpful at first. I had questions he answered. I settled on a d8 vape for $35. I opened in my car. It was sticky and leaking. I brought it in to exchange. He said I had to open it in front of him .I did. And it was sticky and leaking as well. I said this is ridiculous can I get a refund? He said no. That's why they're $35. Like $35 is cheap or something smh. Waste of my money and time. I will never go back. And you shouldn't go either.
- They say their open at 10 probably won’t open till after noon or 1 tired of wasting time to go to the store change your store hours or you will lose a customer until this changes one star
- Very limited hookah options. They had no natural coal options and the person working didn’t know there is a difference between quick lights and natural coals. Very limited flavor options but nice to have a place on this side of town.