Maine Smoke Shop in Old Town, ME

Rating: 4.2 (45 reviews)

Maine Smoke Shop, located at 500 Stillwater Ave in Old Town, ME, offers a wide variety of tobacco products, vapes, and accessories. With a rating of 4.2 from 45 reviews, customers appreciate the diverse selection, including rolling papers, nicotine pouches, and drinks. The shop operates daily, with hours from Sunday to Saturday, making it convenient for locals and visitors alike. While some customers have noted a mix of experiences with staff friendliness, many have praised the helpfulness and humor of the employees. Whether you're looking for a quick purchase or a more in-depth shopping experience, Maine Smoke Shop aims to cater to your needs.

What is the selection of disposable vapes like here?

The selection of disposable vapes at Maine Smoke Shop is noted to be good, although some customers have found the prices to be on the higher side compared to competitors.

Are the prices for e-liquids competitive in Old Town?

Pricing for e-liquids at Maine Smoke Shop appears to be competitive, with some customers indicating that they find the shop to have the cheapest options available.

How friendly is the staff when shopping for kratom?

The staff's friendliness when shopping for kratom seems to vary, with some customers experiencing helpful and kind service, while others have reported less favorable interactions.

Do they offer a variety of nicotine pouches?

Yes, Maine Smoke Shop does offer a variety of nicotine pouches, catering to different preferences among customers.

What’s the vibe like when purchasing cigars or cigarettes?

The vibe when purchasing cigars or cigarettes can be mixed; some customers report a pleasant shopping experience, while others have felt uncomfortable due to staff interactions.

How do they handle customer ID verification for younger-looking patrons?

For younger-looking patrons, Maine Smoke Shop is diligent in verifying IDs. Some customers feel this process can be overly cautious, creating an uncomfortable atmosphere.

Is there a good selection of rolling papers and wraps available?

There is a good selection of rolling papers and wraps available at Maine Smoke Shop, which customers generally appreciate.

Can I expect helpful service when looking for water pipes or bongs?

Customers looking for water pipes or bongs can expect helpful service, as many reviews highlight the staff's willingness to assist and provide recommendations.

What others say about Maine Smoke Shop

Customer reviews of Maine Smoke Shop highlight a mixture of experiences. While many patrons appreciate the wide selection of tobacco products and the friendly service from certain staff members, others have expressed concerns about the cold demeanor of some employees. Positive feedback emphasizes the variety and affordability of products, making it a go-to spot for many. However, negative experiences, particularly regarding customer service interactions, have left some long-time customers dissatisfied. Overall, the reviews suggest that while the store has its strengths, there are areas for improvement in staff engagement.

Recent Reviews

  • They have a pretty good selection of tobacco products and drinks. I don’t vape but what I’ve seen and heard there vapes are a little overpriced. I would rate 3-4 stars but the employees are very cold and treat everyone that comes in like there trying to rob the place. I always just hand them my id the second I walk in and they still hold it up to the light and mess with it for a few minutes to make sure it’s real even though I’ve come in multiple times. Idk I get not wanting to sell to minors but treating everyone that looks young that comes in like a criminal with a fake id or shoplifter and being cold and just refusing to make conversation even after taking my id scanning you stuff and paying your lucky to get a have a good day. Idk I’ve never personally had a problem with them other then just feeling like I’m doing something wrong just by shopping there it’s not a good way to treat paying customers that support your business. I just go to the alltown and spend the extra 40 cents to be treated like a human.
  • The people that work there are very nice.
  • always have the best experience here, all the ladies are so funny, kind, and helpful!!! definitely one of my favorite stores to go to. lots of variety, and cheapest place i’ve found my stuff.
  • If I could rate 0 I would. An older woman was extremely rude to me for no reason when I came in last week. My husband and I have been customers for 8+ years. We won’t be returning and I’m sure many others feel the same given her poor customer service skills!
  • Nicest smoke shop I ever been besides the workers which is the icing on the cake. Highly recommend. If I could give ten stars I would.

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