Joe's Smoke Shop & Happy Trails Inc. in Waterville, ME
Located in the heart of Waterville, ME, Joe's Smoke Shop & Happy Trails Inc. offers a wide array of smoking accessories, unique vintage clothing, and essential oils. With a strong community presence and a rating of 4.5 stars from over 200 reviews, customers appreciate the eclectic selection ranging from pipes and vapes to tapestries and vintage apparel. The shop is cash only but provides an ATM for convenience. While many praise the diverse product offerings and helpful staff, some have expressed concerns about customer service experiences and product quality. Whether you're a local or just passing through, Joe's is a must-visit for anyone looking for a unique shopping experience.
What is the return policy for broken items like pipes or vapes?
The return policy for broken items like pipes or vapes is not clearly stated in available reviews. One customer mentioned being sold a broken item with no return policy, indicating that buyers should carefully inspect items before purchasing.
How do the prices for disposable vapes compare to other local shops?
Prices for disposable vapes at Joe's Smoke Shop appear to be competitive based on customer feedback, but specific comparisons to other local shops are not provided. Some customers have had issues with product reliability, suggesting that shoppers might want to compare options elsewhere.
What types of e-liquid flavors are available in-store?
The specific types of e-liquid flavors available in-store are not detailed in the reviews. However, customers have noted a variety of smoking accessories, which may imply a selection of e-liquids as well.
Is there a good selection of kratom and CBD products?
The selection of kratom and CBD products is not mentioned in the reviews, so it's unclear how extensive their offerings are in these categories. Customers interested in these products may want to inquire directly at the store.
Are the staff knowledgeable about different smoking accessories?
Customer feedback indicates that staff knowledge about smoking accessories can vary. While some patrons found the staff friendly and helpful, others reported negative experiences with specific employees that affected their overall impression.
Can I find unique items like vintage clothing or tapestries here?
Yes, you can find unique items like vintage clothing or tapestries at Joe's. Customers have highlighted the eclectic selection, including vintage t-shirts and various decorative items, making it a great spot for unique finds.
Is the store cash only, and is there an ATM available?
The store operates on a cash-only basis, but there is an ATM available at the entrance for customer convenience, ensuring that shoppers can access cash easily.
How often do you restock popular items like water pipes or bongs?
The frequency of restocking popular items like water pipes or bongs is not specified in the reviews. However, one customer mentioned that the owner was willing to restock specific colors for a piece, suggesting a responsive approach to inventory management.
What others say about Joe's Smoke Shop & Happy Trails Inc.
Customer reviews highlight a mix of experiences at Joe's Smoke Shop. Many patrons appreciate the wide selection of unique items, including vintage clothing and smoking accessories. The friendly and conversational staff often receive positive mentions, although there are notable concerns regarding product quality, particularly with vapes. Some customers have reported disappointing interactions with specific staff members, reflecting inconsistencies in customer service. Overall, while the shop is loved for its eclectic offerings, some reviews suggest that improvements in service and product reliability could enhance the shopping experience.
Recent Reviews
- Used to love this place. Was just sold an already broken slide, and of course, no return policy. I can get passed that because I was given an opportunity to look at the slide before purchasing and that’s really on me for not noticing in the store. However, the last 3-4 times I’ve encountered the young, dark haired woman who is usually there. and look, I can get passed the fact she consistently smells terrible, even from across the store, but she was also extremely rude, judgmental, and talked down to us like we knew nothing and hadn’t been partaking longer than she’s been on this earth lol. Extremely disappointed in the direction this store has gone, both in quality, and customer service. Just wasted money on a slide that isn’t safe to use, and thankfully I realized that before inhaling broken glass. It’s a real shame, I’ll miss giving them my business.
- I've been shopping at Joe's Smoke Shop/Happy Trails since college, they have incredible clothing and tapestries, and a wonderful assortment of incense and essential oils! Usually I go in with an idea of what I want but I always find something amazing and unexpected (like an epic vintage Queen tshirt that had to come home with me)… always worth stopping in!
- Looking for an interesting place to visit. Check out this little shop. They have magnitude of pipe selections, groovy t-shirts, gems/rocks, tapestries, and much,much more. The staff was super nice and conversational. The store is cash only, but they have an ATM in the doorway.
- The last 6 times I've gone here and bought a vape it would continue firing and burn the coil within the first day and is unusable. I understand all shops have duds but 6 out of 6 is ridiculous. Go to Empire
- Awesome shop/store! Came across their site while looking for a new piece and loved the selections. Tons of really cool pieces. The owner made sure I got the design pattern I wanted for a specific piece, even going so far as offering to restock colors if they didn't have the one I was looking for. I'll definitely be ordering again when I inevitably need a new piece lol

