HotBox Smoke Shop in Edgewood, MD
HotBox Smoke Shop, located at 2228 Hanson Rd in Edgewood, MD, is your go-to destination for a diverse range of smoking products. With a high rating of 4.7 from 96 reviews, customers appreciate the variety of products available, including vapes, delta-8 products, and more. The shop is open daily from 9 AM to 11 PM, ensuring you can find what you need at your convenience. Customers often praise the friendly morning staff, especially Alyssa, who is noted for her positive attitude and helpfulness. However, some reviews indicate inconsistent service during afternoon hours, with experiences varying based on the staff present. Overall, HotBox Smoke Shop is committed to providing a satisfying shopping experience for all customers.
What are the store hours for the best service experience?
For the best service experience, it's recommended to visit HotBox Smoke Shop in the morning. Many customers have reported positive interactions during morning hours, whereas afternoon visits can lead to inconsistent service due to certain staff members.
Do you have a good selection of disposable vapes?
Yes, HotBox Smoke Shop offers a good selection of disposable vapes. Customers have noted that even if their regular brands are not available, the staff is knowledgeable and can recommend new favorites.
Are there any ongoing promotions for e-liquid purchases?
The information regarding ongoing promotions for e-liquid purchases is not provided in the available data. It would be best to contact the shop directly or visit to inquire about current deals.
How do you handle customer complaints about service?
Customer complaints about service are taken seriously at HotBox Smoke Shop. While some reviews indicate that issues arise with specific staff members, the store aims to maintain a positive shopping environment and may address concerns as they come up.
Can I find delta-8 products and other cannabinoids here?
Yes, you can find delta-8 products and other cannabinoids at HotBox Smoke Shop. Customers appreciate the variety of options available, making it a popular choice for those seeking these products.
What is the price range for cigars and rolling papers?
The price range for cigars and rolling papers at HotBox Smoke Shop is not explicitly mentioned in the reviews. Customers should visit the shop for the most accurate pricing information.
Is there a loyalty program for frequent customers?
There is no specific information regarding a loyalty program for frequent customers at HotBox Smoke Shop. It may be beneficial to ask the staff during your visit for any available rewards or discounts.
How often do you restock popular items like nicotine pouches?
The frequency of restocking popular items like nicotine pouches is not detailed in the reviews. Customers are encouraged to check back regularly or inquire with staff to ensure availability.
What others say about HotBox Smoke Shop
Customer experiences at HotBox Smoke Shop are mixed, with many praising the variety of products and friendly service, particularly in the mornings. Alyssa, a standout employee, has garnered positive feedback for her cheerful demeanor and helpful recommendations. However, some customers have reported issues with service quality in the afternoons, mentioning rudeness and upcharging from specific staff members. Despite these concerns, the overall consensus is that the shop provides a great selection and a welcoming atmosphere, making it a preferred choice for many locals.
Recent Reviews
- The afternoon lady is in the store is high as hell while working behind the counter if something isnt done I have recording of me buying Marijuana from your store unpacked bagged by her. Thank god for smart glasses. You have 1 week today is the 11th of October.
- I’ve been coming here for 2-3 years. So u am a long time customer. I only have a good experience in the morning. Every time I come in the afternoon it’s a hassle. The afternoon lady always up charges me. It’s always a mini party when she’s there. And she’s very rude. The owner has to overly like this girl to keep letting her work there. I am not the first to complain, I know tons of us that avoid the store while she’s there because of the service. Overall the store is great, he may just need a different afternoon worker, because I’ll start going elsewhere if I have to deal with her.
- Good variety of products and great customer service. I came in the evening and was greeted when I came in the door, I was looking at vapes but couldn’t find my regular one I always get but the young lady recommended a new brand to me and I LOVE it. It’s my new favorite! It was a nice and refreshing experience. Can’t wait to come again!
- I came on this evening, and the worker was really rude. And it seemed as if she was intoxicated also… I usually come in the morning and don’t have any complaints. Today was maybe my second or third time coming in the evening. Overall I love the store itself, great store and always looks good.
- So a smoke shop is a smoke shop i mean what you see is what you get… but there's one reason I go here before any of the 7 or 8 shops I could hit along the way and that's Alyssa! She has the best attitude and always wears a smile even if I don't… that's what bring me back time and again!