Smoker's Palace LLC. in Bethany, MO
Smoker's Palace LLC, located at 498 S 39th St Unit B in Bethany, MO, is your go-to destination for all things smoking. With a stellar rating of 4.7 from 136 reviews, this shop offers a wide variety of cigars, disposable vapes, and CBD products. Customers rave about the friendly and knowledgeable staff, especially Bella, who is always ready to assist with any inquiries. While many patrons have experienced excellent service and product selection, some reviews indicate occasional customer service issues. Regardless, the store remains a popular stop for both locals and travelers, particularly truckers looking for quality smoking products. Open seven days a week, Smoker's Palace is committed to providing a great shopping experience for all smoking enthusiasts.
What types of disposable vapes do you carry in Bethany?
We carry a variety of disposable vapes from popular brands, ensuring our customers have access to the latest products in the market. If you have a specific brand or flavor in mind, feel free to ask our staff for assistance!
Are your e-liquids competitively priced compared to other shops?
Yes, our e-liquids are priced competitively compared to other shops in the area. We strive to offer great value while maintaining a high standard of quality in our products.
How knowledgeable is the staff about CBD products for sleep?
Our staff is quite knowledgeable about CBD products, including those aimed at helping with sleep. They can provide guidance on product selection and usage to ensure you find what works best for you.
Can I order kratom online for in-store pickup?
Currently, we do not offer online ordering for kratom. However, you are welcome to visit our store to check our selection and make your purchase in person.
What is your return policy for stale cigarettes or other products?
Our return policy for stale cigarettes or other products is customer-focused. If you encounter any issues with your purchase, please bring it to our attention, and we will do our best to resolve the situation.
Do you have a good selection of cigars for special occasions?
Yes, we have a good selection of cigars suitable for special occasions. Whether you're celebrating a milestone or just want to indulge, our staff can help you find the perfect cigar.
How friendly is the staff during busy hours?
During busy hours, our staff remains friendly and helpful, although there might be slight delays. We appreciate your patience and strive to provide excellent service even when the shop is bustling.
Are there any discounts for bulk purchases of nicotine pouches?
We do offer discounts for bulk purchases of nicotine pouches. It’s always a good idea to ask our staff about current promotions when you visit!
What others say about Smoker's Palace LLC.
Customers often praise Smoker's Palace for its extensive selection of cigars and vapes, as well as the outstanding customer service provided by the staff. Many reviews highlight the positive experiences with staff members like Bella, who are noted for their helpfulness. However, there are some concerns regarding customer service, with a few reviews mentioning unsatisfactory interactions, particularly when issues arise. Overall, the shop is well-regarded, especially among regulars who appreciate the quality of products and the convenience of service.
Recent Reviews
- Wonderful store. Cashiers are awesome cigars are great. Bella is always happy to help me with any questions I may have. My number 1 stop as a trucker.
- VERY BAD CUSTOMER SERVICE! Cashier and Manager both told me to gtfo because I told them I bought stale cigarettes. You don't tell your customers to go because the cigarettes carton I bought was tasteless. Next time be honest about the products you sell. The manager said it's all in my head when I smoke them everyday….Definitely will not be supporting this place again
- If you smoke, this is the place to go. I don't smoke but am trying out a CBD product to help with sleep.
- Twice a year for 8 years, we've stopped here for our smokes & my dad's chew & have been so impressed. We place our order, it's ready for pick-up & until yesterday, the staff has been so friendly & helpful. We've spent a lot of money here and even pointed friends in this direction. So imagine my disappointment when I called for a price on my dad's chew, yesterday & was hung up on? Attn.:Dan—Maybe you were having a bad day or frustrated (not finding the price)…but saying "Thanks" & hanging up on me wasn't the best way to handle the situation, perhaps?🙁
- Outstanding customer service, selection, and prices. Wouldn’t want to go anywhere else!