402 Smoke Shop & Vapes in Omaha, NE
Located at 10623 Fort St, Omaha, NE, 402 Smoke Shop & Vapes offers a wide selection of disposable vapes, e-liquids, and accessories. With a strong commitment to customer service, many patrons appreciate the loyalty discounts and personalized care provided by the staff. However, some reviews indicate issues with cleanliness and product availability, urging potential customers to check stock before visiting. Despite mixed feedback, the shop maintains a solid 4.5-star rating from 230 reviews, reflecting a blend of satisfied and dissatisfied customers. Whether you're a regular or a first-timer, the shop aims to cater to your vaping needs while ensuring a welcoming environment.
What types of disposable vapes do you carry in Omaha?
We carry a variety of disposable vapes, including popular brands and flavors. Our selection is regularly updated to meet customer preferences, so be sure to check in often for the latest options.
Are there any discounts for loyal customers or punch card programs?
Yes, we do offer discounts for loyal customers through a punch card program. Many of our regulars appreciate the rewards they receive for their continued patronage.
How often do you restock e-liquids and vape mods?
We strive to restock e-liquids and vape mods frequently, but availability can vary. It's best to visit our shop or call ahead to check on specific products you’re interested in.
What is your policy on expired vape juice or defective products?
Our policy is to ensure that all products sold are within their expiration dates. If you find any expired vape juice, please bring it to our attention for a refund or exchange.
Can I find a variety of kratom products at your shop?
Yes, we do offer a selection of kratom products. Our inventory may vary, so feel free to ask our staff for the latest offerings.
Do you offer any nicotine pouches or CBD options?
We provide a range of nicotine pouches and CBD options. Our staff can help you find the right products for your needs.
Is the store usually clean and well-maintained for customers?
While many customers appreciate our service, there have been complaints regarding cleanliness in the store. We are actively working to address these concerns to ensure a better shopping experience.
What are your hours of operation for visiting the shop?
Our hours of operation are Sunday through Thursday from 9:00 AM to 11:00 PM and Friday to Saturday from 9:00 AM to 10:00 PM, making it convenient for you to visit.
What others say about 402 Smoke Shop & Vapes
Customer reviews of 402 Smoke Shop & Vapes highlight both positive and negative experiences. Many loyal customers appreciate the discounts and personalized service, noting that the staff often goes above and beyond to ensure satisfaction. However, some customers have raised concerns regarding cleanliness, with reports of unsanitary conditions and expired products. The mixed feedback suggests that while the shop has a dedicated customer base, improvements in maintenance and product availability could enhance the overall experience.
Recent Reviews
- I go here every week They always give me discounts, over mark my card punch cards and make sure the Press'd is in stock for me. They appreciate my money and loyalty so they create and ensure the best customers service. The manager always makes sure he holds some back for me because he knows I will show up sometime in the week..thank you for treating me like you appreciate business. I won't spend my money anywhere else
- To the management: I walked into your store at noon today and was greeted with the immense smell of dog poop. I had to literally step around piles of dog poop on the floor! Your employee saw it and did nothing, just ignored it like it's normal. He didn't even clean it up. That’s absolutely disgusting and a health code violation. He clearly doesn’t care about customers. I will not be coming back.
- Careful with this place, they will call you attractive to try and distract you so they can double charge you. Had 2 separate transactions exactly the same amount. It made me super uncomfortable. Won't be going here anymore, sounds like that's a good decision based off other reviews.
- Sign says open but door is locked. Annoyed
- Everything is out of stock for vape mods coils out of stock check your vape juice before purchasing expired vape juice.