Esmoke Tobacco and Vape in Raleigh, NC
Esmoke Tobacco and Vape, located at 8201 Rowlock Way suite #114 in Raleigh, NC, is your go-to destination for all tobacco and vaping needs. With a stellar rating of 4.9 from over 580 reviews, the shop prides itself on its massive selection of products and helpful staff. Customers appreciate the variety of disposable vapes, e-liquids, and other vaping accessories available. While some have noted that prices can be higher compared to other local shops, many have praised the knowledgeable staff, especially Nathan, who takes the time to assist customers in finding the right products for their preferences. The store's opening hours cater to early risers, making it convenient for those looking to shop in the morning. Whether you're a seasoned vaper or new to the scene, Esmoke Tobacco and Vape offers a welcoming environment and a commitment to customer satisfaction.
What types of disposable vapes do you carry?
We carry a variety of disposable vapes from popular brands, ensuring our customers find the right fit for their preferences. If you're looking for specific flavors or brands, feel free to ask our staff for recommendations.
Are your prices competitive for e-liquids compared to other local shops?
While some customers have noted that our prices can be higher than other local shops, we strive to offer a wide selection of quality products. It's always a good idea to compare prices, but we believe our service and selection justify our pricing.
How knowledgeable is the staff about nicotine pouches and their options?
Our staff is generally knowledgeable about nicotine pouches and can guide you through the options available. If you have specific questions about flavors or strengths, don’t hesitate to ask for assistance.
What is the selection of kratom and its pricing like here?
Currently, we do not have specific information about our kratom selection and pricing. However, we encourage you to visit the store or contact us directly for the most accurate and up-to-date information.
Do you offer any loyalty programs or discounts for frequent customers?
At this time, we do not have a formal loyalty program or discounts for frequent customers. However, we appreciate your business, and our staff is always willing to assist you in finding the best deals.
What are the store hours, especially for early morning visits?
Our store hours are convenient for early morning visits, as we open at 7 AM every day. We are here to serve you from Sunday to Saturday, ensuring you have access to our products when you need them.
Can I get assistance with choosing the right water pipes or bongs?
Yes, we can assist you with choosing the right water pipes or bongs. Our staff is well-versed in different types and can help you select the perfect product based on your preferences.
How has the customer service changed recently at this location?
Recently, there have been mixed reviews about our customer service. While some staff members continue to provide excellent service, there have been concerns about the professionalism of newer employees. We are actively working to improve the overall customer experience.
What others say about Esmoke Tobacco and Vape
Customers have mixed feelings about Esmoke Tobacco and Vape. Many praise the extensive selection and the helpfulness of staff, especially highlighting a positive experience with Nathan, who provides detailed assistance in choosing products. However, some reviews express concern about high prices compared to competitors and a decline in customer service quality due to new staff. While some customers feel welcomed and valued during their visits, others have encountered unprofessional behavior from employees. Overall, the shop's reputation is bolstered by its variety and the knowledge of certain staff members, despite the recent criticisms regarding service consistency.
Recent Reviews
- They have alot of stuff but their prices are crazy high! I would recommend to just go down the street to another shop. This place charges twice as much on everything! 😡
- Nathan was excellent. Due to the NC disposable ban I decided to switch to a mod but didn't like it. I was able to explain what I liked about my preferred disposable and he pointed me to a pod system, answered questions about types of juice and nicotine levels. He even took the time to show me how to properly fill the pod and use the device. Hands down the best service I have experienced in a tobacco and vapor store. Highly recommend coming here.
- Just moved to the area and found this shop. So glad I did. Massive selection and great prices and the people were so nice and helpful. The lady that helped me was awesome.
- This place once had high standards with professional employees. Now, not so much. New hires seem to be very unprofessional and has no home training… they have a new girl who shows up like she just rolled out of bed with the worse personality. She got upset that I wanted customer service and she wanted to be on her phone FaceTiming. This place is not worth it now the short manager and his girlfriend is gone. Very ghetto. I will pass the word around about my experience, we will no longer shop here.
- Love this place! The employees in the morning are super nice, helpful, and they make you feel like they want to help you. BUT the one thing I love is that they open at 7am!!!