Nana's Smoke Shop in Phoenix, AZ
Nana's Smoke Shop, located at 3414 W Union Hills Dr #3, Phoenix, AZ, is a popular destination for vape enthusiasts and smoke product aficionados. With a solid 4.4-star rating from 744 reviews, customers appreciate the extensive selection of products, including disposable vapes and e-liquids. The shop is known for its late hours, making it convenient for those who work late. However, some customers have reported inconsistent service experiences, particularly during late-night visits. Despite these concerns, many praise the friendly staff and unique atmosphere, which features artistic decor. Whether you're looking for vape juice, kratom, or accessories, Nana's Smoke Shop aims to cater to all your smoking needs.
What types of disposable vapes do you carry in Phoenix?
Unclear based on provided data, but it is likely that Nana's Smoke Shop carries a variety of disposable vapes, including popular brands and flavors. Customers have mentioned a strong selection, indicating a diverse inventory.
How do your prices for e-liquid compare to other local shops?
Unclear based on provided data, but customers have noted that the prices at Nana's Smoke Shop are average compared to other local shops. However, specific comparisons were not provided in the reviews.
Is the staff knowledgeable about different kratom strains?
Unclear based on provided data, but some reviews suggest that staff knowledge about kratom strains may be lacking, as customers have reported issues with product authenticity.
Do you offer any discounts on bulk purchases of nicotine pouches?
Unclear based on provided data, but there is no mention of discounts for bulk purchases of nicotine pouches in the reviews. It would be best to inquire directly at the shop.
What is the vibe like inside the shop, especially during late hours?
The vibe inside Nana's Smoke Shop is described as chill, especially during late hours. However, some late-night customers have reported negative experiences with staff, which may affect the overall atmosphere.
How often do you restock your selection of cigars and cigarillos?
Unclear based on provided data, but the frequency of restocking cigars and cigarillos is not mentioned in the reviews. It would be advisable to ask staff for specific details.
What are your policies regarding returns or exchanges on water pipes?
Unclear based on provided data, but there is no information regarding policies on returns or exchanges for water pipes in the provided reviews. Clarification can be sought directly from the shop.
Can I expect consistent quality in the HHC products sold here?
Unclear based on provided data, but some reviews indicate concerns regarding the consistency and quality of HHC products sold at Nana's Smoke Shop, suggesting customers should be cautious.
What others say about Nana's Smoke Shop
Customer reviews of Nana's Smoke Shop highlight a mix of positive and negative experiences. Many patrons enjoy the extensive selection of products and appreciate the helpfulness of certain staff members. However, there are notable complaints regarding inconsistent service, particularly during late hours, with some customers reporting rude interactions and early closures. Concerns about product authenticity, especially with kratom, have also been raised. Overall, while some customers have developed a strong affinity for the shop, others express disappointment in service quality and product reliability.
Recent Reviews
- Super chill. Got some vape juice, strawberry . Average price. Selection is off the hook. Employee was very helpful. I loved the art on the floor 👍
- I used to brag about this place I had always gotten great customer service and very knowledgeable staff I appreciate it the fact they were open late because I work till 11:00 most of the time so I can get there before they close lately actually ,two times now, they are closed early I'm not talking in a few minutes the last time it was over a half an hour but today got there at 11:45 my purchase would have taken 30 seconds outside locking up. I asked them is it after midnight no but we're closing and setting the alarm even after explaining I didn't need change and I had to ride my scooter there because my truck had been stolen the response was "you can be as mad as you want oh well."I realized that; having to use a scooter as a means of transportation is not ideal believe me I did not choose it. I at 11:45 There was no apology, no remorse, not a care in the world about the fact that I had just raced there and they were closing early. I typically spend 40+ there..howrvet, the three of them just turned their back on me after the above comment. So, I'm here to tell you if you were planning on going there late night as hours indicate, don't bother. You'll be treated rudely and with hostility frequently with incorrect pricing. I assume depending on your looks and your means of transportation you may be treated differently who knows?
- Like to sell Fake Stuff and blame it on the distributor. I buy the same product from multiple smoke shops but this Nanas and the other one down the street seem to occasionally slip in fake ones similar packaging but completely different formula look color everything !!!
- DO NOT BUY KRATOM FROM HERE OR OTHER NANA'S, THEY SELL FAKE KRATOM GOT ME 3 TIMES. LOST A REALLY GOOD CUSTOMER.
- I have a huge crush on the woman that always helps me. Dark hair, super friendly, absolutely gorgeous.