VAPOLOCITY West – Fort Bliss & El Paso's Premier Vape Shop in El Paso, TX
Located in El Paso, TX, VAPOLOCITY West is a premier vape shop offering an extensive selection of vaping products, including over 500 different e-liquids and various vape devices. Customers appreciate the knowledgeable staff who provide excellent service, assist with device setups, and offer advice on products. The shop is known for its rewards point system, making it a favorite among frequent visitors. While some reviews mention a decline in product quality and customer service in certain instances, many customers rave about their positive experiences, especially with staff members like Jesse, who is noted for being helpful and friendly. Whether you're a beginner or an experienced vaper, VAPOLOCITY West aims to cater to all your vaping needs.
What is the selection of disposable vapes like at this shop?
The selection of disposable vapes at VAPOLOCITY West is extensive, with a variety of brands and flavors available to suit different preferences. Customers can find popular disposable options, ensuring there's something for everyone.
How do the prices for e-liquids compare to other local stores?
Prices for e-liquids at VAPOLOCITY West are competitive with other local stores, providing good value for the quality and variety offered. Many customers have noted the affordability of their products compared to competitors.
What is the return policy for faulty vape pens or mods?
The return policy for faulty vape pens or mods appears to be a point of contention based on customer feedback. Some customers have reported difficulty in obtaining refunds or exchanges, indicating that the policy may not be as customer-friendly as desired.
Are there any rewards programs for frequent customers?
Yes, VAPOLOCITY West offers a rewards program for frequent customers, allowing them to earn points on purchases which can be redeemed for discounts or free products. This incentivizes repeat business and enhances customer loyalty.
Can staff assist with setting up devices and answering questions?
Staff at VAPOLOCITY West are known for their willingness to assist customers with setting up devices and answering questions. Many reviews commend the staff for their knowledge and helpfulness, making the shopping experience more enjoyable.
What types of kratom products do you carry?
The information regarding kratom products is not explicitly mentioned in the reviews or facts provided, so it is unclear what types, if any, are available at this location.
Is there a good variety of CBD products available here?
There is no specific mention of CBD products in the available reviews or facts, so it is uncertain whether VAPOLOCITY West carries a variety of CBD offerings.
How is the overall vibe and customer service at this location?
The overall vibe at VAPOLOCITY West is generally positive, with many customers appreciating the friendly and knowledgeable staff. However, some reviews indicate that experiences can vary, particularly with certain employees, suggesting that customer service quality may fluctuate.
What others say about VAPOLOCITY West – Fort Bliss & El Paso's Premier Vape Shop
Customer reviews highlight a mix of experiences at VAPOLOCITY West. Many praise the knowledgeable staff, particularly Jesse, for their helpfulness and sense of humor. Customers appreciate the wide selection of e-liquids and the rewards program. However, some reviews indicate dissatisfaction with product quality and service, particularly regarding returns and exchanges. Overall, the shop has a reputation for great customer service but also faces challenges that have impacted some regular customers.
Recent Reviews
- Used to be amazing. Would buy from them all the time. Triple bundle with Rhapsody. Best Fruity Pebbles I've ever had. Then they stopped selling online. Good thing I quit vaping years ago.
- I was at first skeptical due to reviews about the old grumpy man behind the counter, alas he was not there. This was my first time in the store and Paul and Roland were awesome. Helped my build coils and wick my RDA. Great service. Great selection. Great rewards point system. 500 different juices. I'll definitely do business again. Thanks guys.
- Jesse has made me rethink everything I thought I knew about this location. He answers my questions and as dumb as my questions may seem he’s actually really helpful in getting me to understand AND doesn’t make me feel stupid about it. He’s also got a great sense of humor. This is definitely the better store. The other vape store just a few feet to the right called vapory or whatever has a very unpleasant gentleman working behind the counter. Very much prefer this store!
- Jesse is awesome at what he does, knowledgeable and best customer service. Took the time to explain my set up. The selection on vapes and juices are very good. I would recommend to any friends and family. They really take into consideration what the customer wants.
- This place has gone downhill! I’ve been buying mods, pens and juice from them for a few years now and it stops today! I bought a pen in there last week. It was their last one and when I got home it didn’t work. I went to return it and they said they didn’t have one to exchange it. I told them I just wanted my money back and they refused. I explained that they would be losing a regular customer and they didn’t care. Screw this place and the idiot that I dealt with today!