Troy Highway Package Store in Montgomery, AL
Troy Highway Package Store, located at 4414 Troy Hwy #4108 in Montgomery, AL, is your go-to destination for liquor and beer, offering a wide selection of products. Open 24 hours a day, this store caters to all your late-night needs, whether it's for a party or a quiet evening at home. While many customers appreciate the extensive range of basic party supplies, experiences with customer service can be inconsistent. Some patrons have reported friendly and laid-back staff, while others have faced rudeness and indifference. It's essential to check prices carefully, as there have been complaints about overpricing on some items. Despite mixed reviews, the convenience of a 24-hour operation makes it a popular choice for many in the area.
What is the selection of disposable vapes like at this store?
The selection of disposable vapes at Troy Highway Package Store is not specifically mentioned in the reviews. However, given the store's focus on liquor and party supplies, it is likely that they carry a basic range of vaping products. For a more detailed inventory, visiting the store or checking their website might be necessary.
Are prices for e-liquids competitive compared to other local shops?
Prices for e-liquids and related products are not explicitly discussed in the reviews. A customer did mention feeling overcharged for certain items, which may indicate that prices could be higher than expected compared to other local shops. It's advisable to compare prices directly.
How is the customer service during busy hours at this location?
Customer service during busy hours appears to be a significant concern. One review highlighted a negative interaction with a staff member who was dismissive and unhelpful when the customer attempted to inquire about service. This suggests that service may suffer during peak times.
Is there a good variety of kratom and delta-8 products available?
There is no specific mention of kratom and delta-8 products in the reviews. Therefore, it's unclear if Troy Highway Package Store carries a good variety of these items. Interested customers may want to inquire directly at the store for more information.
What are the policies for returns or exchanges on nicotine pouches?
The reviews do not provide any information regarding the return or exchange policies for nicotine pouches. It's best to contact the store directly to understand their policies on returns and exchanges for such products.
Do they offer any special deals on cigars or cigarillos for regular customers?
There are no reviews indicating any special deals on cigars or cigarillos for regular customers. It may be beneficial to ask the staff during your visit if there are any loyalty incentives available.
How does the vibe of the store change during weekends or holidays?
The vibe of the store during weekends or holidays is likely to be busier due to its 24-hour operation. While some customers enjoy the lively atmosphere, others have reported negative experiences with customer service, particularly during peak times.
Are there any loyalty programs for frequent buyers of water pipes or bongs?
There is no mention of loyalty programs for frequent buyers of water pipes or bongs in the reviews. Customers interested in such programs should inquire directly at the store to see if any rewards or discounts are available.
What others say about Troy Highway Package Store
Customer experiences at Troy Highway Package Store are mixed. While some appreciate the laid-back atmosphere and 24/7 availability, others have faced issues with customer service, including rudeness and indifference from staff. Concerns about pricing and occasional overcharging have also been raised, which has led to dissatisfaction among some regulars. The store's selection of basic party supplies is generally well-received, but there are notable complaints that could deter potential customers. Overall, the store offers convenience but may need to improve its service and pricing transparency to enhance customer loyalty.
Recent Reviews
- Been a loyal, regular customer for over 2 years to get quick pick up items. I don't show up for 2 weeks and get the worst service ever from there. Stockboy wouldn't acknowledge me when normally we exchange hellos. Woman in charge was short with me and didn't even offer me a bag for my purchases that has always been customary between us. Like I never noticed sometimes my bill was a couple to a few dollars higher than should be. I accepted it. Rudeness and indifference I will not. As long as you boost their profits they'll be cool with you. They just lost one of their best customers. No problem for me. This customer doesn't owe you a damn thing.
- The staff here are very cool and laid back. Great selection of your basic party liquor and beer and other items you may need. This location is open 24 hours now so that's a huge plus, especially on weekends or holidays. This is one of my main go-to liquor stores.
- They tax to much on 99¢ products I bought 2 packs of 4 for 99¢ swishers and they charged me 3.06 but tried to charge me 1.39 for a single pack they seriously need to be investigated for overpricing they products because the are false advertising…
- I tried getting a bottle of scotch and they said I couldn't buy it because I was white. Then they took off my pants and kicked me out of the store. Never coming again.
- I called 3 times, & each time they hung up in my face. The last time I called, I asked to speak with a manager. The guy claimed that he was the manager, so I asked him why did he hang up in my face. He replied (with an attitude,) "Because we're busy!" I will never spend my money here again, EVER.