Cloud9 smoke shop in Birmingham, AL
Located at 2440 Green Springs Hwy in Birmingham, AL, Cloud9 Smoke Shop is your go-to destination for all smoking needs. With a rating of 4.4 from 82 reviews, customers rave about the inviting atmosphere and helpful staff, particularly a register attendant named Vere, known for her exceptional customer service. The shop offers a variety of products, including vapes, tobacco, and CBD items, catering to both seasoned smokers and newcomers alike. While many appreciate the wide selection and friendly vibes, some reviews indicate inconsistencies in pricing and product quality. Open every day from 9 AM to midnight, Cloud9 Smoke Shop is ready to serve you with a smile.
What types of disposable vapes do you carry in Birmingham?
Unclear based on provided data, but typically, smoke shops carry a range of disposable vapes including popular brands and flavors. It's best to inquire directly at the store for the latest offerings.
Are there any special deals on e-liquids this month?
Unclear based on provided data, but many smoke shops often have monthly promotions on e-liquids. Contacting Cloud9 directly or visiting their store may provide information on current deals.
How do you ensure the quality of your kratom products?
Unclear based on provided data, but ensuring the quality of kratom products usually involves sourcing from reputable suppliers and conducting regular quality checks. You may want to ask the staff at Cloud9 about their specific practices.
Can I find a variety of nicotine pouches at your shop?
Unclear based on provided data, but most smoke shops, including Cloud9, typically offer a variety of nicotine pouches. It's advisable to check in-store for the available options.
What is your return policy for items like water pipes or bongs?
Unclear based on provided data, but return policies for items like water pipes or bongs can vary by store. It's recommended to clarify the return policy with Cloud9 before making a purchase.
How often do you restock your cigars and cigarillos?
Unclear based on provided data, but many smoke shops restock cigars and cigarillos regularly, often weekly or bi-weekly. Inquire directly at Cloud9 for their specific restocking schedule.
Is there a loyalty program for frequent customers at your smoke shop?
Unclear based on provided data, but some smoke shops do offer loyalty programs to reward frequent customers. You may want to ask Cloud9 if they have any such program available.
What are the prices like for delta-8 and delta-10 products?
Unclear based on provided data, but pricing for delta-8 and delta-10 products can vary widely. It's best to check with Cloud9 for their current prices and product availability.
What others say about Cloud9 smoke shop
Customers generally appreciate the welcoming atmosphere and the helpfulness of the staff at Cloud9 Smoke Shop. Many highlight the great customer service provided by Vere, who is noted for her friendly demeanor and ability to assist with product selection. However, there are mixed reviews regarding product quality and pricing consistency, with some customers expressing dissatisfaction over their purchases and the perceived lack of respect from staff. Overall, while the shop is praised for its vibes and product variety, experiences can vary significantly depending on the day and staff present.
Recent Reviews
- The vibes is amazing and the lady who always works the register, Vere, is so nice! She always helps me find whatever I want and even gives me great advice. Amazing prices and customer service. 10/10 do recommend going!
- I bought a bowl from this shop. I’m a first time customer. The hole was big enough to fit my joints and blunts in but can’t pool for nothing. I’m not sure if this is for hookah or what cause it’s made funny. I need a refund. How do you run a tobacco shop and CBD store and your customers have to tell you the difference between a pipe/bong and make/female pieces?????
- The service is extremely bad for me. There is no respect for the customers. The worst experience is if I enter this store and buy one very expensive thing, and each time has a different price. There is no system. A very bad experience.
- Love the vibe As I enter, the store..it is inviting and warm. I love the store, and all the products that you provide for me is a variety. The store Associates are gentle with a comforting smile to their customers aways 😄…. Greet them with the same an watch you meet a friend…
- They will have what you need likely in stock but that’s about it they’re slightly higher in price. The lady that work the register well today because it always a different person was very dismissive if you don’t care about atmosphere or friendly customer service I guess it’s ok.

