Habitz Smoke & Vape in Phoenix, AZ

Rating: 4.2 (231 reviews)
Habitz Smoke & Vape storefront in Phoenix, AZ

Located in Phoenix, AZ, Habitz Smoke & Vape offers a variety of vape products, e-liquids, and accessories. Open daily from 8 AM to 9 PM, this shop has been a go-to for many locals seeking quality vaping supplies. However, recent customer feedback indicates a decline in service quality, with some patrons expressing dissatisfaction with the staff's attentiveness and product knowledge. Despite having a wide selection of products, customers have noted issues with the organization of the store and the overall shopping experience. For those who value customer service, it's advisable to check recent reviews before visiting. Explore their offerings online at http://gravitatesmokeandvape.com/ or visit them at 1855 W Deer Valley Rd Suite 106, Phoenix, AZ 85027.

What types of disposable vapes do you have in stock?

Unclear based on provided data, but it would be beneficial to inquire directly at the shop for the latest inventory of disposable vapes.

How are the prices for e-liquids compared to other shops?

Unclear based on provided data, but customers have expressed concerns about pricing, indicating that some find the products overpriced compared to other shops.

Is customer service improving at this vape shop?

Customer service appears to be a significant concern, with many recent reviews suggesting a decline in attentiveness and helpfulness from staff.

Do you carry a variety of kratom products?

Unclear based on provided data, but it would be best to check in-store or contact them directly to find out about their kratom product offerings.

Can I expect help finding nicotine pouches or other products?

Unclear based on provided data, but based on reviews, customers have expressed frustration with the level of assistance available for products like nicotine pouches.

Are there any current deals on cigars or cigarettes?

Unclear based on provided data, but it would be advisable to inquire directly for any current deals on cigars or cigarettes.

How often do you restock popular items like delta-8 or HHC?

Unclear based on provided data, but regular restocking of popular items like delta-8 or HHC would likely depend on customer demand and inventory management.

What is the atmosphere like in the shop during busy hours?

The atmosphere during busy hours seems to vary, with some customers feeling neglected, while others may still enjoy the variety of products available.

What others say about Habitz Smoke & Vape

Customer reviews for Habitz Smoke & Vape reflect a mix of experiences. While some long-time patrons praise the shop for its friendly staff and extensive product selection, recent feedback highlights a decline in customer service. Several customers reported feeling neglected by employees, who appeared more focused on distractions than assisting shoppers. Issues with product organization and pricing visibility were also noted, leading some to seek alternatives. Despite the store's potential, the inconsistency in service quality has prompted a call for improvement to restore its reputation as a reliable vape shop.

Recent Reviews

  • Shop employees just sitting around watching tv. Products are a mess. Person at the front counter doesn’t even know what kind of vapes they carry. Wouldn’t even look at me he was so focused on the television. Will spend my money elsewhere
  • I've been going here for 8 years now in my opinion it's the best vape shop! The guys are friendly and go out of their way to help you get what you want
  • First time in the shop and the last! As they do have a lot of products but customer service wasn’t there, as I walked in the guy says what’s up, then says what do you need I tell him walk back to the area, hard to see prices couldn’t see the flavors he wasn’t to eager to help, over priced! I’ll go back to my other shop from now on!
  • NOT SO GREAT ANYMORE. Always had great service shopping here. the last three times I’ve shopped here I’ve had the worst experience at a vape/ smoke shop in my last 10 years vaping. The kids working at the counter have no care in the world, don’t want to be bothered, can’t help with recommending a product if they are out of one. Never know what they are selling and couldn’t care less on how the shop is doing. I don’t expect the employees to be happy and jumping around in joy. But when we get the vide from the employees of just shut up, don’t care if you buy something and get the f out the store vibe. It really sucks. I hope the owner reads this and takes a look at how the employees are representing the company and community. Until something changes, my coworkers and I will be driving a few extra miles to avoid this negative place. It hurts because I always loved and recommended Habitz smoke and vape. I just can’t do that anymore. Maybe one day I’ll stop in to see if things changed or not.
  • Just lost a weekly, regular customer. For life. Order your coils and keep them in stock! Too late now. Ridiculous

Source: Google Places. Generated by your directory builder.