Laguna Smoke & Cigar / vape Shop in Mission Viejo, CA
Laguna Smoke & Cigar is your go-to vape shop located in Mission Viejo, CA. With a stellar 4.7-star rating from 30 reviews, our shop offers an extensive selection of disposable vapes, e-liquids, and smoking accessories. Our friendly and knowledgeable staff, led by Bassel, are dedicated to providing excellent customer service. Whether you're seeking advice on the best products or looking for specific strains of kratom for pain relief, our team is here to assist you. We pride ourselves on maintaining a clean and organized environment, ensuring a comfortable shopping experience for all our customers. Visit us at 24000 Alicia Pkwy, Suite 12, or check out our website for more information.
What types of disposable vapes do you carry in Mission Viejo?
We carry a variety of disposable vapes at Laguna Smoke & Cigar, catering to different preferences and tastes. Our selection is regularly updated to include the latest flavors and brands, ensuring you have plenty of options to choose from.
How knowledgeable is the staff about different e-liquids?
The staff at Laguna Smoke & Cigar is highly knowledgeable about different e-liquids. They can provide recommendations based on your preferences and help you understand the various options available to enhance your vaping experience.
Are there flexible pricing options for regular customers?
Yes, we offer flexible pricing options for our regular customers. Our goal is to ensure that everyone can enjoy their favorite products while feeling valued and appreciated for their loyalty.
Can you recommend a specific strain of kratom for pain relief?
For pain relief, I recommend specific strains of kratom that have been well-received by our customers. Bassel is particularly knowledgeable in this area and can guide you to the right choice based on your needs.
Do you offer new or used vapes, and what's the return policy?
We offer both new and used vapes at Laguna Smoke & Cigar. However, we encourage customers to inspect any used products carefully before purchase, as we want to ensure you have a satisfactory experience. Our return policy is straightforward, focusing on customer satisfaction.
How well do you stock nicotine pouches and other smoking accessories?
Our shop is well-stocked with nicotine pouches and other smoking accessories. We strive to carry a comprehensive range of products to meet the needs of our customers, ensuring that you can find what you're looking for.
Is the shop organized and clean for a comfortable shopping experience?
Yes, our shop is organized and clean, providing a comfortable shopping experience. We believe that a tidy environment contributes to a positive atmosphere for our customers.
What is the vibe like with the staff at this smoke shop?
The vibe at Laguna Smoke & Cigar is welcoming and friendly. Our staff is dedicated to making every customer feel at home, remembering names and preferences, which fosters a strong community feel.
What others say about Laguna Smoke & Cigar / vape Shop
Customers rave about the exceptional service at Laguna Smoke & Cigar, particularly praising the staff's friendliness and product knowledge. Bassel, in particular, has received multiple commendations for his helpfulness and professionalism, especially when discussing kratom strains for pain relief. Many appreciate the shop's cleanliness and organization, making it a pleasant place to shop. However, there are some concerns regarding the sale of used vapes, with reports of missing e-liquid and battery issues. Overall, the positive vibes and attentive service keep customers returning.
Recent Reviews
- Went here today and met Bassel! He was great and provided excellent service! I’ll be coming back here. It’s also so clean and organized inside! Helped me with everything and knew his products well!
- Laguna smoke shop in mission Viejo is great! They have a great selection of everything and also the costumer service is great ! I especially like it when Bassel helps me out because he is very helpful and has a professional attitude.
- All the guys that work here are super cool. They remember your name and what you like. Are very helpful and have a positive attitude, some smoke shops seem annoyed when you walk through the door but not these guys. I continue to shop at this one even though there are several in my area, because of the staff. Also they are flexible on prices.
- I don’t know what to say…Bassel was so incredibly helpful. I suffer from a chronic illness that causes me excruciating pain. He took the time to discuss the various strains of Kratoms and literally cut my pain in half with his recommendations Thank you Bassel!!! 🙏
- They sell used vapes!! Bought vapes here two times, 1st time vape was pre-opened and missing around 1/3 of liquid. 2nd time the box was re-sealed and vape was missing almost half of the liquid, battery was also half empty!! Looks like they use it themselves, re-seal and sell it! Ridiculous