VOLCANO Vape Shop – Kihei in Kihei, HI

Rating: 4.8 (128 reviews)
VOLCANO Vape Shop - Kihei storefront in Kihei, HI

Located at 1215 S Kihei Rd, VOLCANO Vape Shop in Kihei, HI offers a diverse selection of vaping products, including disposable vapes, e-liquids, and accessories. The store prides itself on providing a friendly shopping experience, with staff members who are eager to assist customers in finding the right products. Despite some mixed reviews regarding customer service, many patrons appreciate the store's wide variety and knowledgeable staff. Open daily from 10 AM to 8 PM, VOLCANO Vape Shop is a go-to destination for both locals and visitors looking for quality vaping products in a welcoming environment. Whether you're a seasoned vaper or new to the scene, you'll find something that suits your needs.

What is the selection of disposable vapes like at this location?

The selection of disposable vapes at VOLCANO Vape Shop is varied, but specific details about the brands and flavors offered aren't provided in the reviews. Customers have noted a large selection, which suggests that there are multiple options available for disposable vapes, catering to different preferences.

Are there any special deals on e-liquids or nicotine pouches?

There is no specific mention of special deals on e-liquids or nicotine pouches in the reviews. It would be advisable to check the store's website or inquire directly for any current promotions or discounts.

How knowledgeable is the staff about kratom and other products?

The staff's knowledge about kratom and other products appears to be a concern, as one review suggests that employees may not be adequately informed about the products they sell. This could impact the overall shopping experience for customers seeking guidance.

What is the return policy for defective products like vapes?

The return policy for defective products, such as vapes, is not clearly outlined in the reviews. However, one customer expressed frustration over a defective vapor product and the lack of willingness to swap it, indicating potential issues with the return process.

Is the atmosphere welcoming for new customers in Kihei?

The atmosphere at VOLCANO Vape Shop may not be welcoming for all customers, as some reviews indicate a lack of greeting and a somewhat rushed interaction. New customers might feel uncomfortable based on these experiences, suggesting a need for improvement in customer engagement.

Do they offer a variety of cigars and cigarillos?

There is no specific mention of cigars or cigarillos in the reviews. It may be beneficial to visit the store or check their website for more information on their offerings in this category.

How do they handle customer service issues based on recent reviews?

Recent reviews highlight a significant concern regarding customer service. While some customers had positive interactions, others reported feeling unwelcomed and noted a lack of product knowledge among staff. Addressing these issues could greatly enhance the overall customer experience.

Can I find water pipes or bongs here, and what are the prices?

The reviews do not provide specific information about the availability of water pipes or bongs, nor do they mention prices. For the most accurate information, visiting the store or checking their website would be recommended.

What others say about VOLCANO Vape Shop – Kihei

Customer feedback on VOLCANO Vape Shop in Kihei is notably mixed. While some reviewers praise the friendly and helpful staff, others express dissatisfaction with their experiences, particularly regarding product knowledge and customer service. Several customers noted a lack of welcoming atmosphere, with some feeling rushed or unacknowledged upon entering. However, the store's selection of products, including a variety of vapes and e-liquids, received positive remarks. Overall, the shop has potential but may need to address service quality to enhance customer satisfaction.

Recent Reviews

  • very bad experience. they sold me defective vapor and they dont want to even swap it do come to this place
  • The young woman that helped me was beyond friendly and helpful. Wish I got her name to share. Very nice store with a large selection.
  • I know the owners used to work for them and if they read this you need new employees in the Kihei store. Lazy rude and uneducated on the products they sell. All they do is ask for your id only take plastic ones not a temporary valid paper one and do nothing but drill that in your head you walk out of there hating the company which it’s not the owners fault.
  • Friendly staff, didn't have what I wanted but happily pointed me in the right direction 🙏🏽
  • Just got off a flight and headed straight for Volcano because thats what we know from Oahu, no greeting at all instead the aunty behind the counter pressed all 3 of us "got an id" X3. Then the lovely passive aggressive, Are you ready? The other guy behind the counter was one hammah, thats why it gets a 1. Mahalo for spreading alofa aunty

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