Puff-N-Go Smoke Shop, located at 1100 U.S. 127 S in Frankfort, KY, is your go-to destination for all smoking and vaping needs. With a diverse selection that includes everything from disposable vapes to CBD products, Puff-N-Go is committed to providing a wide range of options for customers. The shop is open daily, offering convenient hours for all your shopping needs. While many customers appreciate the extensive product range and competitive pricing, some have expressed concerns about customer service, particularly regarding issues with defective products. Nonetheless, many loyal patrons commend the knowledgeable staff, especially Lucy, who consistently provides expert advice on products. Whether you're a seasoned smoker or a newcomer, Puff-N-Go aims to cater to your smoking lifestyle with a variety of affordable options.

What is the selection of disposable vapes like here?

The selection of disposable vapes at Puff-N-Go Smoke Shop is reported to be extensive, catering to a variety of preferences. Customers have noted that they can find a wide range of options, making it a convenient spot for vape enthusiasts.

Are there affordable prices on e-liquids and accessories?

Yes, customers have mentioned that Puff-N-Go offers affordable prices on e-liquids and accessories. The competitive pricing is one of the reasons why many patrons choose to shop here over other local headshops.

How does the customer service handle issues with defective products?

Customer service regarding defective products has received criticism. Some customers reported that the owner was unwilling to exchange faulty items, which has led to dissatisfaction and a loss of loyalty from some patrons.

Do they have a variety of CBD options available?

Yes, Puff-N-Go Smoke Shop carries a variety of CBD options. Customers have expressed satisfaction with the selection available, making it a good choice for those seeking CBD products.

What policies are in place for returns or exchanges?

The policies for returns or exchanges seem to be a point of contention, as some customers have reported difficulties when trying to exchange defective products. It appears that the shop may not have a flexible return policy.

Is the atmosphere welcoming for all customers?

The atmosphere at Puff-N-Go has been described as welcoming by many customers, although there have been instances of negative interactions that suggest not all customers feel accommodated, particularly those with service animals.

What types of kratom products do they carry?

Information on the specific types of kratom products carried by Puff-N-Go is not available from the reviews, so it's unclear what options they offer in this category.

How knowledgeable is the staff about nicotine pouches?

The staff at Puff-N-Go, particularly Lucy, is noted for being knowledgeable about various products, including nicotine pouches. Customers have expressed confidence in the staff's ability to provide helpful information.