City Smoke Shop in Boston, MA
Located at 324 Newbury St, Boston, MA, City Smoke Shop offers an extensive range of vaping and smoking products. With a stellar rating of 4.8 based on 193 reviews, customers rave about the shop's massive selection, which includes everything from glassware and vaporizers to rolling papers and hookah supplies. The knowledgeable staff is known for their friendliness and willingness to assist customers in finding the right products. Although the selection is impressive, some customers have noted that prices can be significantly marked up, which may be a concern for budget-conscious shoppers. The shop also features a humidor, although the quality of cigars has received mixed reviews. Open daily until 11 PM, City Smoke Shop is a go-to destination for both locals and visitors seeking quality smoke and vape products in Boston.
What is the selection of disposable vapes like in Boston?
The selection of disposable vapes at City Smoke Shop is extensive, featuring a variety of brands and models. Customers have noted that the shop carries a large assortment of refillable vaporizers, which can be an attractive option for those looking for more versatility in their vaping experience.
Are there affordable options for e-liquids available?
Affordable options for e-liquids are somewhat limited at City Smoke Shop due to state laws that restrict flavor options, primarily offering tobacco flavors. This might be a drawback for customers seeking a wider range of affordable e-liquid flavors.
How knowledgeable is the staff about kratom and other products?
The staff at City Smoke Shop is generally regarded as knowledgeable, especially regarding vaping products. However, some reviews indicate that the staff's expertise may vary, particularly concerning kratom and other less mainstream products.
What are the store policies on returns for damaged items?
City Smoke Shop has a strict no-return policy for damaged items, which has been a point of contention for some customers. It's advisable to inspect products thoroughly before purchase to avoid issues later.
Is there a good variety of cigars in the humidor?
The variety of cigars in the humidor at City Smoke Shop has received mixed reviews. While some customers appreciate the selection, others have pointed out that the quality of the cigars can be subpar, with instances of damaged products.
Do they offer any discounts on bulk purchases of nicotine pouches?
There are no specific mentions of discounts on bulk purchases of nicotine pouches in the reviews. Customers interested in bulk buying should inquire directly with the staff for any available promotions.
How late is the shop open for last-minute purchases?
City Smoke Shop is open late, until 11 PM on Fridays and Saturdays, making it a convenient option for last-minute purchases. This extended hours are appreciated by customers who may need supplies during the evening.
What is the vibe like when shopping for water pipes or bongs?
The vibe at City Smoke Shop when shopping for water pipes or bongs is generally positive, with many customers enjoying the extensive selection. However, there have been some concerns about customer service experiences, with a few reviews mentioning negative interactions with staff.
What others say about City Smoke Shop
City Smoke Shop receives high marks for its vast selection of smoking and vaping products, with many customers appreciating the friendly and knowledgeable staff. However, some reviews highlight concerns regarding the pricing, noting that many items are marked up significantly compared to other shops. While the humidor offers a selection of cigars, the quality has been criticized, with reports of damaged products. Overall, the shop is well-regarded for its customer service, but potential buyers should be mindful of prices and the condition of certain items.
Recent Reviews
- Recently having relocated to Boston, I was on the lookout for a solid vape/smoke shop in the area. After reading countless reviews, I settled on City Smoke Shop on Newbury Street. I’m glad I stopped in. The selection here is astounding! It is A LOT to take in! I say this as a frequent customer of vape/smoke shops. They have a massive selection of glassware, glass bowls/connectors, bangers, torches, butane, lighters, pipes, vaporizers, eCigs, rolling trays, wraps, papers, cones, hookah, cigarettes, and every other smoking/vaping product out there! They have a massive selection of refillable vaporizers. They also have a ton of coils, so you know it won’t be an issue finding them when needed. Juice options are limited due to State Laws against flavors, aside from tobacco. They do have a small humidor with a small selection of cigars. It’s clear this isn’t a super popular product here. The quality and selection of the cigars was so-so. I saw quite a few cracked/damaged cigars while browsing the humidor. The rep who helped me was incredibly kind and patient, wish I got his name! I spent over an hour just walking the store and taking in the massive selection. It took me another hour to decide on what exactly I was going to buy. I settled on a Caliburn G2 “pod mod” to replace my leaky VUSE Alto. I’m also not a big fan of Juul due to quality issues, so it was nice to have a large variety of pod mods. I also picked up a two-pack of 1.2ohm Pod Cartridges. It’s always smart to have a few extras on hand! Juice wise, you’re extremely limited to tobacco-only flavors. This is state law. Due to this, I asked for the closest juice to Juul or VUSE. I decided on the NKD 100 “Euro Gold” Salt e-Liquid. The selection and knowledge is phenomenal. They’re also open late. I stopped in on a Saturday evening and they were open until 11PM. It’s nice having a spot open late with a huge selection! My only reason for reducing it to four-stars is two reasons: 1. Price – The other reviews are true. The prices here are out of touch with reality. I get you have to make a profit. 3-4x markup is insanity. $59 for a $21 device is taking advantage. $20 for a $5 two-pack of coils is just being a bit out of touch. Everything is marked up at least 2-3x times. The receipt doesn’t even match the price sticker on the item. All sales are final, so I won’t even bother bringing it up. 2. Humidor – I understand cigars aren’t their main draw. However, dry and cracked cigars are a bad look and are not smokable. They need to dispose of damaged items and ensure humidor is set properly. Introducing more options would also be welcomed! The selection wasn’t terrible, but could be improved. If they came down a bit in price, they’d have the solid 5-Stars. I just have a hard time accepting being charged $59+ for a device that is sold for around $20-$25. I did verify all products were legitimate with the manufacturer. If you’re looking for a smoke/vape shop with a ginormous selection and knowledgeable staff, be sure to swing by and check them out! Just be aware of the pricing- that is the only drawback.
- Nice selection in the humidor room. Friendly and knowledgeable staff. Very helpful and knows the cigars. Great service.
- Excellent customer service. And reasonable price
- There are quite a few City Smoke Shops throughtout greater Boston and this one was well-stocked and had the most helpful employee working the day I stopped in. Would definitely go back!
- Bought hundreds of dollars of glass over time from here (even a $300 bong at one point), but after an employee was weird and homophobic to a customer, I stopped shopping here. Also have had multiple occasions where an employee got angry and pushy with me when I asked to see a vape but didn’t buy it. Like, sorry I didn’t want to spend money on something I didn’t want? They knew basically nothing about the products they were selling, so it felt pointless to ask any questions about anything on display. There are plenty of other smoke shops literally within a mile or two. Skip this one.