Square Smoke Shop in Boston, MA
Located in the heart of East Boston, Square Smoke Shop offers an extensive range of smoking supplies, including premium cigars, vaporizers, and hookah accessories. The shop is known for its welcoming atmosphere and knowledgeable staff, particularly Sam, who is frequently praised for providing excellent customer service. Customers appreciate the variety of options available for both casual and alternative smoking. However, some reviews indicate concerns about pricing and product quality, especially with certain items breaking shortly after purchase. Overall, Square Smoke Shop aims to cater to the diverse needs of its clientele, making it a go-to destination for smokers in the area.
What types of disposable vapes do you carry?
We carry a variety of disposable vapes, but specific brands and types may vary. Our inventory is continually updated to provide customers with the latest options in the market, ensuring you have access to popular and reliable products.
Are there affordable options for e-liquid available?
Yes, we strive to offer affordable options for e-liquids. However, some customers have reported feeling overcharged, so we recommend comparing prices and checking for promotions to find the best deals.
How is the customer service experience at this shop?
Customer service at Square Smoke Shop is often highlighted as a strong point, especially with staff members like Sam being mentioned for their helpfulness and honesty. Many customers report positive interactions, which enhances their shopping experience.
What are your store hours, especially for late visits?
Our store hours are as follows: Sunday from 8:00 AM to 9:00 PM, and Monday to Saturday from 7:00 AM to 11:00 PM. However, please note that some customers have experienced issues with the store closing early, so it’s advisable to check ahead if you plan a late visit.
Do you offer a variety of kratom products and brands?
While we do carry a variety of smoking supplies, including kratom products, the specific brands available may vary. It’s best to visit the shop to see our current inventory and offerings.
Can I find premium cigars and how do your prices compare?
Yes, we offer a selection of premium cigars. Pricing can vary, but we aim to provide competitive prices. We encourage you to compare our offerings with other local shops to ensure you’re getting the best deal.
What is your return policy on broken items?
Our return policy on broken items can depend on the situation. If you experience issues with a product, we recommend bringing it back to the store for a discussion with our staff to find a suitable resolution.
Are there any special promotions for nicotine pouches?
Currently, we do not have specific promotions for nicotine pouches, but we encourage customers to ask our staff about any ongoing deals or discounts that may apply to our products.
What others say about Square Smoke Shop
Customers generally enjoy the welcoming environment at Square Smoke Shop, highlighting the friendly service provided by staff like Sam. Many appreciate the wide selection of smoking supplies, including premium cigars and various smoking accessories. However, there are notable concerns regarding pricing, with some customers feeling overcharged for e-liquids and experiencing issues with product quality, such as broken items shortly after purchase. Despite these mixed reviews, the shop's commitment to customer service remains a strong point, although some customers have faced challenges due to inconsistent store hours.
Recent Reviews
- Kool quaint smoke shop , great energy , I was greeted by Sam . Who sold me two chillums for a great price . One was a gift for a friend and he took meticulous care to pack it . I highly recommend this place , it does not disappoint, they offer many options for the casual smoker as well as alternative smoking options . They carry an expansive arrays of smoking supplies, premium cigars , vaporizer batteries, hookah accessories, bong assemblies to name a few things . Thank you for experience.
- Hours said open until 9 pm. I had an Uber driver (I’m from out of town) take me to your location and I arrived at exactly 8:30 pm. Front of store was shut down and door was locked. Incredibly unprofessional and not cool. I wouldn’t recommend anyone waste their time here, especially since they’re so keen on wasting it for you.
- Amazing customer service! Ask for sammy! He's a fair and honest person who will help as much as possible
- Every-time I purchase something, it breaks within days. Bought a pen, got home, it didn’t even work. Pen was broken
- Just went to buy a bottle of eliquid and was so overcharged its not even cool. $42.49? No reciept so I didnt notice until after. 60ml of 6mg juice that is $14 online. I wouldnt recommend this place to anyone unless you have no option. Be sure to check and compare prices.