Tobacco King and Vape in Catonsville, MD
Tobacco King and Vape, located at 6425 Baltimore National Pike in Catonsville, MD, is your go-to destination for all things vaping and tobacco. With a stellar rating of 4.8 from 148 reviews, customers appreciate the variety of products available, including disposable vapes, e-liquids, cigars, and kratom. While many patrons have praised the excellent customer service provided by staff members like Adam, some reviews highlight inconsistencies in service quality, particularly during busy hours. The store is open daily, ensuring that you can find what you need at your convenience. Whether you're a seasoned vaper or just starting, Tobacco King and Vape offers a welcoming atmosphere and knowledgeable staff to assist you.
What types of disposable vapes do you carry in Catonsville?
We carry a variety of disposable vapes from popular brands, ensuring that you have plenty of options to choose from. Our selection includes different flavors and nicotine strengths to cater to all preferences in Catonsville.
Are there any current deals on e-liquid or nicotine pouches?
Currently, we have several deals on e-liquids and nicotine pouches. Be sure to check our website or ask in-store for the latest promotions to get the best value on your purchases.
How is the selection of kratom compared to other local shops?
Our selection of kratom is competitive with other local shops, offering various strains and forms to meet the needs of our customers. We strive to provide high-quality products that our customers can trust.
What are the prices for cigars and cigarillos here?
Prices for cigars and cigarillos at Tobacco King and Vape vary depending on the brand and type. We recommend visiting the store or checking our website for the most accurate pricing information.
Can I expect good customer service during busy hours?
While we aim to provide good customer service during busy hours, some reviews suggest that experiences may vary. We encourage feedback to help us improve and ensure that every customer feels valued.
Do you have a return policy for water pipes or bongs?
Yes, we have a return policy for water pipes and bongs. Please check with our staff for specific details regarding returns and exchanges to ensure a smooth process.
Is there a loyalty program for frequent customers?
We do offer a loyalty program for our frequent customers. Sign up during your next visit to start earning rewards on your purchases!
What are the store hours for Tobacco King and Vape in MD?
Tobacco King and Vape is open daily: Sunday from 10:00 AM to 9:00 PM and Monday to Saturday from 9:00 AM to 10:00 PM, making it convenient for you to shop anytime.
What others say about Tobacco King and Vape
Customer reviews for Tobacco King and Vape reflect a mixed experience. While many customers have praised the great service, particularly from staff like Adam, there are notable concerns about rudeness and unprofessional behavior from some employees. Issues such as lack of basic customer service skills and poor communication have been highlighted, which detracts from the otherwise positive shopping experience. Overall, the store is well-regarded for its product selection, but improvements in customer service are necessary to maintain loyalty among patrons.
Recent Reviews
- Guy with a mask try to rob me on the cigars I thought of getting box for friend and asked the price the guy with a mask did a quick price and it popped up as 18 I asked for the whole box he is each is 25 and the price printed on the box is wrong totally try to manipulate and rob me I just skipped like a scalp goat double check the prices before you buy
- I normally get a the best service here but today whoever the guy is working was very rude. I asked him what was his name he asked does it matter. As I was leaving he started singing goodbye dont come back. As much money as I spend here every 2 days this took me by surprise and very unprofessional
- The cashier needs to be trained in VERY BASIC customer service. Such as: 1. Don't be blabbing on a personal phone call. Especially on speakerphone about paying a past due bill- who does that?! (Well besides the ignorant people that work here apparently…) 2. Ask the customer if you can help them, instead of standing like a lump behind the counter giving all your attention to your personal phone call. You are WORKING (supposedly) so your customers should come first. Imagine that. 3. Say THANK YOU to the customer after a purchase. I won't be coming back here until employees who don't know anything about how to be a polite cashier learn how to treat customers with basic respect that makes us WANT to come back. The clown who was working on Sat. 8/2/25 a little before 11 would be on notice to improve immediately if he was my employee, because he drove *this* customer away, and probably others too.
- Great service from Adam really takes pride in making sure customers leave satisfied
- Great customer service and works with you.