Smokers Haven Auburn ME in Auburn, ME
Located at 20 Union St Unit B in Auburn, ME, Smokers Haven is a popular destination for vaping and smoking enthusiasts. Open daily from 8 AM to 10 PM, this shop offers a diverse selection of disposable vapes, e-liquids, and accessories at competitive prices. Customers appreciate the variety available, although experiences with customer service can vary. While many loyal patrons enjoy the products and pricing, some have reported inconsistent service from staff. With a rating of 4.5 stars from 245 reviews, Smokers Haven remains a go-to spot for both new and seasoned users in the area. Whether you’re looking for the latest vape flavors or essential smoking accessories, Smokers Haven aims to provide a comprehensive shopping experience.
What is the selection of disposable vapes like in Auburn?
The selection of disposable vapes at Smokers Haven is quite extensive, catering to a variety of tastes and preferences. Customers frequently mention the availability of different flavors and brands, making it a popular choice for vape enthusiasts in Auburn.
How do prices compare for e-liquids and nicotine pouches?
Prices for e-liquids and nicotine pouches at Smokers Haven are generally competitive. Many customers find the pricing reasonable compared to other local shops. However, there are occasional mentions of dissatisfaction with pricing clarity, particularly regarding loyalty points.
What is the return policy for glass items if they break?
The return policy for glass items at Smokers Haven appears to be a point of contention among customers. Some reviews suggest that customers have had issues with the durability of glass products, which may lead to frustration when seeking returns or exchanges.
How is the customer service experience at this location?
Customer service experiences at Smokers Haven are mixed. While some customers report friendly and helpful interactions, others have encountered staff who seem disinterested or unwelcoming. This inconsistency in service quality has been a common theme in several reviews.
Are there any loyalty programs for frequent buyers of kratom?
There is no specific mention of a loyalty program for frequent buyers of kratom in the available reviews. However, customers do express interest in earning points for purchases, indicating a desire for a rewards system.
Can I expect help choosing wraps or rolling papers from staff?
Customers have noted varying levels of assistance when choosing wraps or rolling papers. While some staff members are described as helpful, others have been criticized for their lack of engagement or knowledge, leading to a less satisfying shopping experience.
What flavors of CBD products do you recommend for beginners?
For beginners interested in CBD products, recommendations are not explicitly mentioned in the reviews. However, customers generally appreciate guidance on flavors and products, suggesting that staff may be able to assist with selections suitable for newcomers.
Is there a difference in vibe between this store and others in the area?
The vibe at Smokers Haven is described as variable compared to other stores in the area. Some customers have noted a more positive atmosphere at competing shops, while others enjoy the unique offerings at Smokers Haven despite the fluctuating service quality.
What others say about Smokers Haven Auburn ME
Customer reviews of Smokers Haven reflect a mix of positive experiences and concerns. Many patrons appreciate the store's selection and competitive prices, especially for disposable vapes and e-liquids. However, there are recurring complaints about customer service, with some customers feeling unwelcome or receiving inadequate assistance. Issues with specific staff members have been highlighted, indicating a need for improvement in customer interaction. While some customers remain loyal due to the product offerings, others express disappointment in their shopping experience, particularly regarding how staff handle inquiries and transactions. Overall, the store's vibe is perceived as variable, with some customers enjoying their visits while others feel let down by service.
Recent Reviews
- Do not I repeat do not buy Any quartz or glass from here for your rigs I just broke my fourth nail within two weeks heating up and just trying to use the nail I bought from Smokers Haven, They sell cheap glass to have customers return frequently. I’ve used quartz bangers for 10+ years of my life and I’ve never had them break as easily as they do from here. Steer far Clear!
- Used To Be An Amazing Store With Employees Full Of Personality. Now They Have Two Retards Who Like To Treat Customers However They Feel That Day. Disappointed. There's NO EXCUSE For That Treatment. Customer Service NEVER RESPONDS. Center Street Smokers Haven Is Absolutely Different And Much Better, Always Smiling And Happy.
- I am a loyal customer at this place. I love the location, prices, selection, etc. But now this is the 3rd time in the last couple years that the cashier has rubbed me the wrong way. First was a while ago when the cashier (who no longer works there) got annoyed when I didn't know what the cheapest butane is. She sternly said "red or yellow." I chose wrong because I said red assuming they were the same price. They were not. Now the last two times I went there, the short fella with blue eyes and cornrows seems to not like his job or me or something. The first time he asked for my ID after I didn't immediately present it. Which is fine, but when I said, "oh yeah, here ya go" he said. "Every time, man." As if I was like trying to get away with not showing it. Idk, I let it go until just now when I went and was the second guy in there waiting by what I wanted to buy but he helped the guy who came in after me first. Then he was about to let someone else cut me again and I had to jump in front of her to get what I wanted. Then when he finally helped me he seemed visibly annoyed, and walked extremely slowly over to me. And hes there all the time, so now I'm just gonna have to go over to lewiston to get my vape stuff. The weed store is great I never have any problems. Idk if I did something wrong? Just seemed unwelcome and I never feel that way in a store.
- I am pretty new here been here 2 times and service was great. Julian was very nice and helped me with choices to different flavors and top sellers because the flavor I wanted was only available in a smaller size. Great choice of sale thank you
- So I’m very dedicated customer me and my boyfriend go into either the smoke shop or the cannabis shop at least twice a week or more and today I have never been treated as less than I have by some of the new employees. I bought two geek bar vapes normally they’re supposed to let you know if it’s not gonna equal enough for a point the lady did not tell me so I assumed I was gonna get my points when I asked at the end how many points I earned she told me only one because they didn’t equal value so I told her isn’t that what you’re supposed to do tell me that I wasn’t gonna get a point so I could spend more ? Very disappointed that’s all and wasn’t even trying to make it right with me: then I gave them another chance and went in with my daughter and the blonde lady with glasses was so rude asking “my child” for her id…. Try to explain she my kid with same last name after my daughter showed her id she refused to sell to me, so do you I’d parents that come in with their little kids cause their not of age 🤷‍♀️ just not good customer service