Maine Tobacco Shop in Bangor, ME
Located at 732 Broadway in Bangor, ME, Maine Tobacco Shop offers an extensive range of tobacco-related products, including cigars, rolling papers, and specialty items. With a solid rating of 4.4 based on 107 reviews, customers appreciate the store's diverse inventory and competitive prices. Many have noted the shop's surprising selection of unique items, like Pops crystals, which are hard to find elsewhere. However, some reviews indicate concerns regarding customer service and return policies, particularly for defective products. Despite mixed feedback, the shop remains a go-to destination for tobacco enthusiasts in the area. Visit Maine Tobacco Shop to discover their offerings and enjoy a pleasant shopping experience.
What is the return policy for defective products like disposable vapes?
The return policy for defective products like disposable vapes is not explicitly stated in the reviews, but there are indications of issues with customer service regarding exchanges. One customer mentioned difficulties in resolving a defective product issue, suggesting that clarity on return policies may be lacking.
How do prices compare for cigars and rolling papers here versus other shops?
Prices for cigars and rolling papers at Maine Tobacco Shop are noted to be lower than other shops, making it an attractive option for customers looking for good deals. However, some reviews indicate that certain items may be overpriced compared to online retailers, so it’s wise to compare prices before purchasing.
Is there a good selection of specialty items like Pops crystals in stock?
Yes, Maine Tobacco Shop has a good selection of specialty items, including Pops crystals. Customers have expressed satisfaction in finding these unique cigarillos, which are often difficult to locate in other stores, making this shop a valuable resource for tobacco enthusiasts.
What are the store hours, especially on weekends in Bangor?
The store hours for Maine Tobacco Shop are as follows: Sunday from 10:00 AM to 4:00 PM, and Monday to Saturday from 8:00 AM to 6:00 PM. Some customers have expressed a desire for extended hours, particularly on Sundays, to accommodate after-work shopping.
Are there any ongoing promotions for e-liquids or nicotine pouches?
There is no specific information available regarding ongoing promotions for e-liquids or nicotine pouches at this time. Customers may want to inquire directly at the store for any current deals or specials.
How does customer service handle exchanges for damaged items?
Customer service at Maine Tobacco Shop has received mixed reviews, especially concerning exchanges for damaged items. While some customers reported successful exchanges, others faced challenges and felt that service could be improved, particularly in handling defective products.
Is the selection of water pipes or bongs extensive and varied?
The selection of water pipes or bongs at Maine Tobacco Shop is not explicitly mentioned in the reviews, so it's unclear how extensive it is. Potential customers may want to visit the store to assess the variety available.
Can I find delta-8 products at competitive prices here?
There is no specific mention of delta-8 products or their pricing in the reviews. Customers interested in these products should check directly with the store for availability and pricing.
What others say about Maine Tobacco Shop
Customer reviews for Maine Tobacco Shop reflect a mix of positive and negative experiences. Many patrons commend the store for its extensive inventory and lower prices compared to other tobacco shops, especially highlighting unique items like Pops crystals. However, some customers express dissatisfaction with the customer service, particularly regarding the handling of defective products and return policies. While the store's pricing is praised by some, others feel that they are overpaying for certain items. Overall, the reviews suggest that while the shop has a lot to offer, improvements in customer service could enhance the shopping experience.
Recent Reviews
- This business is full of fake people who pretend to be ethical. You will never no until you have a issue. The law states you must have a clear view of your business return policy. I bought a product from this location that was defective from with a 24hour period. I have come and gone 3 times from. My home without any help to this resolution. Provided proff of purchase via reciept. And picture of physical proof of entering this shop to voice my concerns that the product I bought stopped operating within less than 24 hours. Love how she publicly said this wasn't within a 30 day period she the owner nor the employee who sold me the item or refused to help its her store her vendors. A simple exchange would have been adequate but just wanted to bring attention to the unbelievable acts this company is willing to perpetrate. They even put up pictures of shop lifters yet are no better.
- This is a great little store with much more in inventory than I would have thought before I walked in. Their prices are even lower than other tobacco shops I have visited and they had pretty much anything you could think of in stock that had anything to do with tobacco. Also, I love Pops crystals, which are these specialty cigarillos that I have been unable to find anywhere. As I was checking out, I looked and saw that they actually carry them. This place is great!
- Needs better hours but the prices are right. Wish I could go after work on Sunday but they close at 4.
- Great place to overpay for everything. $30 for zig zag rollers ($6.50 on Amazon) and the same price for rolling tobacco as you’d pay if you just bought packs from the shell station next door. Costs MORE than packs of cigarettes once you add in papers and filters.
- They have a decent selection, but I went in a few weeks ago to buy a chillum, and it had a silicone sleeve. I asked to take it off, and the cashier said no. I bought it and removed it, and it was cracked all the way down. I can't help but feel as if he knew it was cracked. I was able to exchange it.