Infinity Smokes Inc. in Minneapolis, MN
Infinity Smokes Inc. is your go-to destination for vaping supplies in downtown Minneapolis, located at 814 Hennepin Ave. With a vast selection of Delta8 and CBD products, as well as a variety of disposable vapes and e-liquids, customers appreciate the extensive offerings and reasonable prices. Operating hours are convenient, open from 10 AM to 11 PM on weekends and 9 AM to 10 PM on weekdays, making it easy to stop by. While many customers praise the helpful staff and friendly atmosphere, some reviews highlight concerns about service and safety, including issues with customer interactions and solicitation outside the store. Despite this, the store remains a popular choice for its product variety and pricing, attracting regular customers who value quality and service.
What is your selection like for disposable vapes and e-liquids?
Our selection of disposable vapes and e-liquids is extensive, catering to a variety of preferences. Customers have praised our range of products, particularly in Delta8 and CBD, making us a go-to spot for vaping enthusiasts in Minneapolis.
How do you handle customer service complaints or issues?
We take customer service complaints seriously and strive to address any issues promptly. However, some reviews have mentioned that staff interactions can vary, and we are committed to improving our service to ensure all customers feel valued and respected.
Are your prices competitive compared to other vape shops in Minneapolis?
Yes, our prices are competitive compared to other vape shops in Minneapolis. Many customers have noted that we offer a better selection without higher prices, making us a preferred choice for budget-conscious shoppers.
Is there a policy for service animals in your store?
We do allow service animals in our store, as mandated by ADA regulations. However, we expect all staff to treat service animals and their owners with respect and courtesy, and we are continuously working on training our team to ensure compliance.
What measures do you take to ensure a safe shopping environment?
To ensure a safe shopping environment, we are aware of the concerns regarding solicitation outside our store. We are actively working to address this issue and create a more comfortable experience for our customers.
Do you offer a wide variety of kratom and CBD products?
Yes, we offer a wide variety of kratom and CBD products, which are popular among our customers. Our selection is designed to meet the diverse needs of our clientele, and we frequently receive positive feedback on these offerings.
How often do you restock your nicotine pouches and cigars?
We strive to keep our inventory fresh and restock our nicotine pouches and cigars regularly. Our goal is to ensure that customers can find what they need whenever they visit our store.
Can I expect a friendly atmosphere during my visit?
You can expect a friendly atmosphere during your visit. Many customers have commented on the welcoming environment, although we recognize that there are areas where we can improve to enhance the overall experience.
What others say about Infinity Smokes Inc.
Customer reviews for Infinity Smokes Inc. reflect a mix of experiences. Many patrons appreciate the vast selection of Delta8 and CBD products, noting the helpful staff and reasonable prices compared to other shops in the area. However, some reviews express dissatisfaction with customer service, citing instances of rudeness and inappropriate behavior from staff. Additionally, there are concerns about the atmosphere outside the store, with reports of solicitation that may disrupt the shopping experience. Overall, while the product selection and pricing are highlights, the customer service and safety issues may affect some shoppers' willingness to return.
Recent Reviews
- I gave this place a one-star rating, and let me tell you, it’s absolutely warranted! My boyfriend and his friend were kicked out for supposedly ‘taking too long,’ but that’s a complete joke. He simply went in to make a purchase, and the staff member was completely out of line. This worker was not only rude but also seemed ready to throw hands for no reason! My boyfriend was just trying to be nice and pick something up for me.
This kind of behavior is unacceptable and frankly shocking. Our friend shops there every day, and it’s clear that the staff is more concerned about their cigarette break than treating customers right. I’m beyond disappointed and infuriated. Do NOT recommend this place at all!
- Told me my service dog smelled after shaking a bag of some sort at him(water bottles maybe). Guy waiting at the register had poop stains on his pants and they hassled a trained and registered service dog. Not ADA compliant as a business, rude, and unnecessary for the community. The kids out front getting people to buy things for them in the store because they are under 21 should be investigated too. Unsafe.
- Very helpful. Their selection of Delta8 and CBD products are vast. Helpful staff. Clean. My go-to for Delta8 vapes in Downtown. Reasonable prices… I have been to other shops (near by) in Downtown Minneapolis and THIS Place has more of a selection without a higher $ amount. I’m DEFINITELY RETURN / FOR SURE WILL BE A REGULAR CUSTOMER. 100% RECOMMEND !!!
- The store consistently demonstrates a friendly atmosphere and offers competitive pricing, which is a significant draw for customers. However, a notable downside is the persistent presence of individuals soliciting money or cigarettes at the entrance. This situation can create a disruptive experience for shoppers, as they are approached both when entering and exiting the store. The ongoing nature of this issue may impact customer satisfaction and could potentially deter some patrons from visiting in the future.
- Nice shop! Friendly staff, prices seem average for the area. Really nice selection of ejuice! I'll be back in about a week when I run out ^ ,^)* Thanks again for the pods! This was unfortunately not the first shop I tried so I was v relieved when you mentioned getting them in ~ u~)b