Star Smoke & Gifts in Henderson, NV
Located at 1000 N Green Valley Pkwy, Henderson, NV, Star Smoke & Gifts is a popular smoke shop known for its extensive selection of vapes, smoking accessories, and more. With a customer rating of 4.3 out of 5 from 62 reviews, the shop is praised for its welcoming atmosphere and helpful staff. Customers appreciate the opportunity to test vapes before purchase, ensuring satisfaction. While many reviews highlight the friendly service and community support, some express concerns about pricing inconsistencies. Overall, Star Smoke & Gifts strives to create a positive shopping experience for all visitors.
What types of disposable vapes do you carry?
We carry a variety of disposable vapes from several popular brands, ensuring that our customers have plenty of options to choose from. Our selection is frequently updated to include the latest products on the market.
Are prices for e-liquids competitive in Henderson?
Our prices for e-liquids are competitive, but we understand that some customers may find better deals at other shops. We strive to offer quality products at fair prices, and we appreciate feedback on pricing.
Can I test my vape before purchasing it?
Yes, we allow customers to test their vapes before making a purchase. This helps ensure that you are satisfied with your choice and that everything is working as it should.
What is your return policy for defective products?
For defective products, we have a return policy that allows for exchanges or refunds. We want our customers to be happy with their purchases, so please reach out to our staff for assistance with any issues.
Do you offer any discounts for bulk purchases of kratom?
Currently, we do not have a specific discount program for bulk purchases of kratom, but we encourage customers to inquire about any available promotions when they visit.
How often do you update your selection of cigars?
We regularly update our selection of cigars to include new arrivals and popular choices. Our goal is to provide a diverse range of products that cater to our customers' preferences.
Is there a loyalty program for frequent customers?
While we do not have a formal loyalty program at this time, we value our frequent customers and often offer special deals or discounts based on regular patronage.
What are the store hours and vibe like on weekends?
Our store hours on weekends are Sunday from 9:00 AM to 7:00 PM and Saturday from 8:30 AM to 8:00 PM. The vibe is generally friendly and bustling, with many customers enjoying their shopping experience.
What others say about Star Smoke & Gifts
Star Smoke & Gifts has garnered a mix of reviews from its customers. Many praise the friendly and helpful staff, mentioning that they feel welcomed upon entering the store. Customers also appreciate the extensive selection of products and the ability to test vapes before purchasing. However, some reviews express dissatisfaction with pricing practices, citing higher prices compared to other local smoke shops. Despite these concerns, the store's commitment to customer service and community support remains a strong point.
Recent Reviews
- Star smoke shop is an amazing store. The employees are amazing. They help all the customers with anything they need. Even if you need personal help outside the store. I sincerely love Yohan and Rebecca. They are very good people. I have never seen an unhappy customer. They make you feel welcomed as soon as you walk in the store. They know how to keep their customers and build their business. I know many of their customers and they are always happy. I give them a 10 star review.
- Great place! Has a bunch of options for everything you need. They even let you test out your vape before leaving the store, to make sure what you're paying for works. Always very friendly and welcoming.
- Horrible business practices they're more expensive than any other smoke shop in the area and they will increase the prices of butane and cigarettes it feels like every week I dont recommend this place as the prices change all the time and they will lie to your face his wife didn't recognize me and told me butane was $4 for the cheapest and then try to charge me over $5 on the register when her husband and any other smoke shop charges me $3.37 for the cheap bottle of butane for over 2 years this price has been consistent. She lied to my face and said the butane has been $5 for years I will never come back here again!
- E vapes suck. I bought one open it to test it tasted dead. They tried telling me to shake it and I didn’t still tasted like it’s been dead for months. I exchange my vape and same thing. It’s dead. I just took it and left cause I can tell the older lady wasn’t trying to refund me. Don’t buy e vapes. Just gonna dispute the charge
- This place has an extensive selection and the owners and staff are very nice. They have also supported the local reggae scene for quite some time. Bug thank you from everyone at LVRoots