Blue Clouds Smoke Shop in Las Vegas, NV
Located in Las Vegas, Blue Clouds Smoke Shop offers a diverse selection of smoking products, including vapes, cigars, and accessories. Customers appreciate the cool vibe and the extensive product range, making it a go-to spot for gifts and personal use alike. The shop is open daily from 9 AM to 10 PM, with extended hours on weekends until midnight. Despite some mixed reviews regarding customer service, many patrons highlight the helpfulness of staff members like Doug and Anthony. Whether you’re looking for disposable vapes, e-liquids, or unique gifts, Blue Clouds Smoke Shop aims to provide a satisfying shopping experience for all smoke enthusiasts.
What types of disposable vapes do you carry in Las Vegas?
Unclear based on provided data, but Blue Clouds Smoke Shop likely carries a variety of disposable vapes, as many customers mention their product selection positively.
Are there any current promotions on e-liquids or nicotine pouches?
Unclear based on provided data, but it's advisable to check directly with Blue Clouds Smoke Shop for any current promotions on e-liquids or nicotine pouches.
How knowledgeable is the staff about kratom and CBD products?
Review feedback suggests that while some staff members are knowledgeable, experiences can vary. Customers have noted that certain employees are more helpful than others when it comes to understanding kratom and CBD products.
Do you have a good selection of cigars and cigarillos?
Unclear based on provided data, but given the general product range mentioned in reviews, it is likely that Blue Clouds Smoke Shop offers a selection of cigars and cigarillos.
What is your policy on exchanges or refunds for defective products?
Customer experiences indicate that the policy on exchanges or refunds can be strict, with some patrons expressing frustration over difficulties in returning defective products. It's best to clarify this directly with the shop.
Is the shop's vibe consistent, or does it vary with different staff members?
The shop's vibe appears to vary with different staff members. While some customers have had great experiences with certain employees, others have reported negative interactions, highlighting the inconsistency in service.
Can I find specific flavors of delta-8 or delta-10 here?
Unclear based on provided data, but customers may find specific flavors of delta-8 or delta-10 at Blue Clouds Smoke Shop, as it is known for its diverse product offerings.
Do you offer rolling papers or wraps for a variety of smoking preferences?
Unclear based on provided data, but Blue Clouds Smoke Shop likely offers a range of rolling papers and wraps, catering to various smoking preferences.
What others say about Blue Clouds Smoke Shop
Customer experiences at Blue Clouds Smoke Shop are mixed, showcasing both positive and negative aspects. Many reviews commend the shop's wide selection and the friendly service provided by staff members like Doug and Anthony. However, some customers have reported unsatisfactory interactions, particularly regarding product knowledge and customer service during exchanges. While some patrons plan to return for the shop's unique offerings, others express disappointment over recent experiences, indicating that staff behavior can significantly impact the overall vibe of the store.
Recent Reviews
- Glad I found this shop today. So many things to buy. Definitely going to come here for bday gifts for my friends. Simply a very cool vibe here. 5-star well worth it. Thank you Doug! Be back soon!
- Whenever I’m in town this the only smoke shop I hit!! From the product selection, knowledge, and vibes. You’ll get the best service from Anthony, hands down!
- Thx Doug! I think that was ur name! Sorry I was fresh off work and was happy to be off lol. Came in to get some cigs and Doug helped me out swiftly!!! You're an awesome guy bro. Thanks for the great service! I'll be back 4 sure! 😊👌🤞💯
- The service here was awful. I tried asking about some products and the guy working seemed annoyed and uninterested in helping me find some new glassware. I'll be taking my business elsewhere!
- I used to really love this place, the lady who I normally interact with is very pleasant and helpful, and when my friend wanted a new tapestry I suggested we go there even though it's kind of far from us. This was on August 31st and Sept. 1st and the guy working those days was generally unhelpful with our questions about products and flat out rude the second day when we came back. After spending around 120 dollars on items there, we opened the vape and the light was coming on but it was not hitting. We tried charging it for over 2 hours, still nothing. No big deal I thought, we will just go back tomorrow and exchange it. We came back the next day and politely asked for an exchange or refund, and he said best he could do was 20 percent off if I wanted to buy another one. I'm not going to pay over 30 dollars total just to maybe have 1 working vape. I asked how he knew they all weren't broken already like ours was, so he opened a brand new one off the shelf and guess what, it was broken with the exact same problem! I'm glad I didn't take him up on his 20 percent off offer because I would've had 2 dead vapes. At this point I think it's reasonable for any employee to give a refund after the first one you pull off the shelf isn't working, but instead he opens another one, this time choosing a different flavor than the one we were having problems with, and it happens to work. He then tries shifting the blame on me saying it's my fault that he now couldn't sell the 1 working vape he opened, which wasn't even the same flavor as the one we purchased.. I could tell he was getting angry too because he was constantly interrupting and speaking over me after this happened. He also tried blaming me for not asking for a receipt because it says no refunds on it? No accountability whatsoever. Any product you sell where only 1 out of 3 work and you won't refund is not a good look, but this guy just kept doubling down on it being our fault that he opened 1 working one out of 3 and now he couldn't sell it! I get that you don't do refunds or exchanges, but you also don't have to be rude about it and try to escalate things because you ended up just making yourself look silly. Unfortunately, they lost a loyal customer that day and the friend I was with said she's never coming back after the way he spoke to us. It's a shame too because I've had nothing but great experiences when the lady was working. Even though this store is much further away from me than other smoke shops, I would go there because she was so nice.