On-The-Go in Las Vegas, NV

Rating: 4.1 (36 reviews)
On-The-Go storefront in Las Vegas, NV

Located at BEST WESTERN CASINO ROYALE on the Las Vegas Strip, On-The-Go is a convenience store offering a range of smoke products including vapes, e-liquids, and more. Open 24 hours a day, this shop caters to both locals and tourists looking for quick purchases or unique items. While the store has received mixed reviews regarding pricing and customer service, many customers appreciate the convenience of the location and the helpfulness of some staff members. Whether you're in need of a last-minute item or just exploring the vibrant offerings of Las Vegas, On-The-Go aims to provide a memorable shopping experience.

What is the selection of disposable vapes like in Las Vegas?

The selection of disposable vapes in Las Vegas, particularly at On-The-Go, tends to be limited, as noted by a customer who mentioned a restricted variety of products. However, the availability of specific brands and types may vary, especially in a tourist-heavy area like the Strip.

Are prices for e-liquids higher on the strip?

Yes, prices for e-liquids and other smoking products are generally higher on the Strip. Customers have commented on the elevated prices at On-The-Go, which is common for convenience stores located in tourist areas.

How knowledgeable is the staff about kratom products?

The reviews do not specifically mention the staff's knowledge about kratom products. However, the overall feedback suggests that while some staff members are helpful, there may be inconsistencies in product knowledge across the team.

What is the return policy for stale products here?

The return policy for stale products at On-The-Go seems to be problematic, based on a customer's experience who faced difficulties when trying to exchange stale items. It appears that while exchanges can occur, they may not be handled smoothly.

Is there a good variety of nicotine pouches available?

The reviews do not provide specific information regarding the variety of nicotine pouches available at On-The-Go. Customers looking for a wide selection may need to inquire directly at the store.

How is the customer service experience based on recent reviews?

The customer service experience at On-The-Go appears to be mixed. Some customers have had positive interactions with staff, particularly one employee, while others have reported unprofessional behavior and a lack of engagement from certain staff members.

Can I find delta-8 and delta-10 products at this location?

The reviews do not explicitly mention the availability of delta-8 and delta-10 products at this location. Potential customers may want to check directly with the store for the latest offerings.

What should I expect in terms of atmosphere and vibe when visiting?

When visiting On-The-Go, you can expect a typical convenience store atmosphere, albeit with the hustle and bustle of the Las Vegas Strip. However, customer reviews indicate that the vibe can vary significantly based on staff interactions, with some experiences being positive and others feeling confrontational.

What others say about On-The-Go

Customer reviews for On-The-Go reflect a mix of experiences. Some patrons praise the helpfulness of staff, particularly a tall employee named Izaiah, who is noted for going above and beyond in customer service, including returning forgotten items. However, others express dissatisfaction with the customer service, citing issues such as unprofessional behavior and poor product quality. The store's pricing is also a common theme, with some customers feeling that prices are high, which is typical for the Strip. Overall, while the location is convenient, experiences can vary significantly based on staff interactions.

Recent Reviews

  • The prices here are a bit high, but it's the strip so what do you expect, It was convenient tho and the variety of stuff is limited. The tall dude in here Izaiah is on his game, he was very helpful and knows his stuff. I am in sales and have much respect for bro. Made my experience in Vegas a good one, ran across some real idiots while here, but this guy was refreshing and had cool vibez! Will be back next time I'm here.
  • I HATE this place. I came in here for the second time since I’ve been here and I did not have a pleasant time. The second time I come in and the guy in the picture was doing what he’s doing now, on the phone and not engaging in customers. I was never greeted and when I bought STALE produced I was treated horrible when trying to EXCHANGE for the same thing with proof that the product was stale. I was then chased down by the other guy in the picture that’s actually working and given something in exchange because I LEFT the stale product he sold me and walked out. This was horrible. I’ll never spend another dime. I thought I was doing something by supporting my fellow brothas at a smoke shop, however I won’t ever come here again. So if you smoke, keep walking to Walgreens.
  • Dude “Zay” or Isaiah is a fraud. Seen we didn’t like there prices and couldn’t sell us anything without our ids so he stops us on the strip and sells us his personal stuff, and gives us some fake vapes. Like display models or something. Only one was legit and wasn’t even full. Definitely took advantage
  • Awesome experience !! I came in and actually purchased a veil…yes they had a veil in here, I guess that's Vegas for you. I forgot my phone in the store and the tall, curly headed guy actually took his time and called my mom and my husband and let them know that my phone was left behind and where I could come pick it up from. And on top of all this he even went the extra mile and charged my phone for me. Thank you, thank you, thank you!!! Great service, great people
  • Forgot to post Our recent visit trip to Las Vegas, we encountered a deeply unsettling experience involving a manager Issiah whose behavior was not only unprofessional but also indicative of an attitude problem asked for a pack of cigarettes Marlboro 27s and, his tone was aggressive and dismissive creating unnecessary tension which he asked do you need anything else?? Which I responded with no… just the cigarettes.. DO YOU NEED A LIGHTER??? raises his voice like he’s not right in front of me then asked for ID and I do understand because it is the state law but the yelling or the attitude in his voice was unsettling and looking up and down at my wife also was very uncomfortable while she was in a bikini. rather than welcoming us as guests his approach was curt and confrontational. The lack of courtesy and respect was disappointing and made what should have been a fun and memorable occasion instead felt uncomfortable and unnecessary I don’t know if you are connected with the casino or what, but I honestly hope there is consequences in his actions. I go to Las Vegas to have memorable times and spend time with my family.

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