Cloud9 Vape & Smoke shop in Reno, NV
Cloud9 Vape & Smoke Shop, located at 440 E Golden Valley Rd unit e in Reno, NV, is your go-to destination for all vaping and smoking needs. With a stellar rating of 4.8 and over 900 reviews, customers rave about the shop's wide selection of disposable vapes, e-liquids, and smoking accessories. The staff is known for their friendliness and expertise, ensuring you find exactly what you're looking for. Open daily from 9 AM to 10 PM, Cloud9 is committed to providing a clean and welcoming environment for all customers. Whether you're a seasoned vaper or just starting out, Cloud9 has something for everyone.
What types of disposable vapes do you carry?
We carry a variety of disposable vapes, including popular brands and flavors. Our selection is designed to cater to both beginners and seasoned vapers, ensuring that you find the perfect option for your needs.
Are your e-liquids competitively priced?
Yes, our e-liquids are competitively priced. We strive to offer great value without compromising on quality, making our products accessible to all customers.
How knowledgeable are the staff about kratom products?
Our staff is quite knowledgeable about kratom products. They are trained to help customers understand the different strains and their effects, ensuring you make informed choices.
What is your policy on returns or exchanges?
Our policy on returns or exchanges is straightforward. If you encounter any issues with your purchase, please bring it back within a specified timeframe for a resolution.
Do you offer discounts for regular customers?
Yes, we do offer discounts for regular customers. We appreciate our loyal patrons and often have promotions to reward frequent shoppers.
What are your hours of operation in Reno?
Our hours of operation in Reno are daily from 9:00 AM to 10:00 PM. We aim to provide convenient shopping hours to accommodate our customers.
How often do you restock your water pipes or bongs?
We restock our water pipes and bongs regularly to ensure we have the latest products available. Our inventory is updated frequently based on customer demand.
Is there a loyalty program for frequent buyers?
Currently, we do not have a formal loyalty program, but we often run promotions and discounts for our regular customers to show our appreciation.
What others say about Cloud9 Vape & Smoke shop
Customers appreciate Cloud9 Vape & Smoke Shop for its extensive selection and knowledgeable staff. Many reviews highlight the friendly atmosphere and the helpfulness of employees, making it a favored spot for regulars. However, some customers have expressed concerns about inconsistent service, particularly regarding store hours and promotions. Despite a few negative experiences, the majority of reviews reflect a positive shopping experience, with many stating they will return due to the quality of products and customer service.
Recent Reviews
- This shop is the BEST! They always have what I need, and work their hardest to keep everything cleaned and stocked. Plus, the employees are a joy to chat with and they know their stuff. I will always recommend this place and will be a forever customer!
- Be prepared to be carded for buying an air freshener and a poker, while being over 40. Everytime I give this place a chance they always have a weird vibe, and that's going back about 6 years. I recommend avoiding this place unless its a snowstorm.
- Nice shop, nice employees, came in for a pipe and dude at the counter helped me out and even hooked it up with a discount. Everything is decently priced. Definitely worth coming back.
- Been waiting outside in the cold. Hours of operation on Google and front door say 8:30 am. The place is locked and dark and surrounding businesses state they won't even be there till after 9 am. So dont waste time coming early
- I come ar all the time and today it's my birthday so I decided to come in because they told me to for a free gift and she offered me papers from the basket for rolling it was extremely disappointing and a waste of my time. Didn't even say happy birthday no customer service skills whatsoever but maybe she was having an off day