Puffs To Go Smoke Shop in El Paso, TX
Puffs To Go Smoke Shop, located at 1475 George Dieter Dr in El Paso, TX, is your go-to destination for a wide variety of smoking products. With a rating of 4.7 based on 128 reviews, customers appreciate the diverse selection of vapes, e-liquids, and other smoke accessories. The shop is open every day from 9:00 AM to 12:00 AM, making it convenient for all your late-night needs. While many customers have praised the shop for its excellent product range and helpful staff, there have been some concerns regarding customer service experiences. Overall, Puffs To Go aims to provide a welcoming atmosphere for both seasoned smokers and newcomers alike.
What types of disposable vapes do you offer in El Paso?
We offer a variety of disposable vapes, including popular brands and flavors to cater to different preferences. If you're looking for something specific, our staff can help guide you through our selection.
Are there any special deals on e-liquid or nicotine pouches?
Currently, we do not have any special deals on e-liquids or nicotine pouches, but we often run promotions, so it's worth checking back regularly or asking our staff for any ongoing offers.
How often do you restock your kratom and vape products?
We typically restock our kratom and vape products on a weekly basis to ensure that we have the latest and most popular items available for our customers.
What is your return policy for cigars and rolling papers?
Our return policy for cigars and rolling papers is generally that they must be unopened and in their original packaging. If you have any concerns, please reach out to our staff for assistance.
Can I get assistance with selecting the right water pipe or bong?
Absolutely! Our staff is knowledgeable and can assist you in selecting the right water pipe or bong based on your preferences and needs. Don't hesitate to ask for help!
Are there any loyalty programs for regular customers at your shop?
Yes, we do have a loyalty program for regular customers. Be sure to ask our staff for details on how you can earn rewards for your purchases.
How knowledgeable is the staff about delta-8 and delta-10 products?
Our staff is well-informed about delta-8 and delta-10 products, and they are happy to answer any questions you may have regarding these items.
What are your store hours and is there parking available?
Puffs To Go Smoke Shop is open every day from 9:00 AM to 12:00 AM, providing ample time for you to visit. There is parking available nearby for your convenience.
What others say about Puffs To Go Smoke Shop
Customer reviews of Puffs To Go Smoke Shop highlight a mix of experiences. Many patrons commend the shop for its great selection of vaping products and reasonable prices, along with friendly and knowledgeable staff who are eager to assist. However, some reviews indicate dissatisfaction with customer service, particularly from certain employees, leading to a few negative experiences. Despite these concerns, the overall sentiment leans towards a positive shopping experience, with many customers expressing their intention to return for future purchases.
Recent Reviews
- Just left from the store. Some young white girl had very shitty customer service. This was my second time going to this location. The first visit was amazing. Tonight….. well…. it was very disappointing. The employee who didn't give her name. Asked for my ID or license to be able "to hold" any product. What do I look like a thief?!? Someone who's going to run out with a 2 pack of cones?? I asked for a name of the owner. That information is TOP SECRET. So just call and ask for the "owner". Since there always in & out.. She said she could get in trouble. For releasing this super classified sensitive information 🤣🤣🤣 She's going to screw up business for the owner. No smile, not willing to be of actual service, couldn't answer any of my questions. To top if off the item I was looking for was not in stock! I won't return after this BS experience. Don't waste your time or money here! Business owners learn to read your clientele & their needs! Also PLEASE HIRE the Adequate personnel for the job!
- Stopped by this shop when I was in EP on vacay. Great and varied selection. Friendly shop keeper who was extra helpful with my many questions. Nice plants & nice experience. Will definitely go back again. Thanks!!
- Just Walked out of there , worst costumer service ever from the white lady up front , asked her for some vapes & was so rude , didn’t even bother to show me any flavors or brands they have, dont waste ur money here.
- First time in a smoke shop and I HIGHLY recommended them! Tiny was extremely helpful with my experience especially when I was asking questions regarding her products. She never made me feel un-welcomed or ridiculous for my questions and it made me feel so comfortable as El Paso is still new to me. Thank you for the wonderful experience, I will definitely be back
- Products are great! They have an array of different vape flavors at reasonable prices. Customer service is tip top as well! Definitely going to be my vape shop of choice from here on out.