VapeHouse SmokeShop in Charleston, WV
Located at 332B Campbells Creek Dr, Charleston, WV, VapeHouse SmokeShop offers a wide selection of vaping products, especially disposable vapes at competitive prices. With a rating of 4.8 from 90 reviews, customers appreciate the variety and affordability of products available. The shop operates daily from 10:00 AM to 1:00 AM, making it a convenient stop for all your vaping needs. While many customers praise the friendly and helpful staff, some have reported issues with service quality and transaction discrepancies. Overall, VapeHouse aims to provide a welcoming atmosphere for both new and regular customers.
What are the best prices for disposable vapes in Charleston?
VapeHouse SmokeShop is known for having some of the best prices on disposable vapes in Charleston, making it a popular choice among local vapers looking for affordability.
How is the customer service experience at this smoke shop?
The customer service experience can vary; while many customers enjoy helpful and friendly interactions, there are reports of unprofessional behavior from some staff members, which can affect overall satisfaction.
Do they offer a good selection of e-liquid and vaping products?
Yes, VapeHouse offers a good selection of e-liquids and vaping products, particularly focusing on disposable vapes, which attract many customers for their variety and pricing.
What is their return policy on defective items like disposable vapes?
The return policy on defective items like disposable vapes isn't explicitly stated in the reviews, but it's advisable to check your purchases thoroughly and request a receipt to avoid issues.
Are there any ongoing promotions for kratom or nicotine pouches?
There are no specific mentions of ongoing promotions for kratom or nicotine pouches in the reviews provided, but it’s worth inquiring directly at the shop for any current deals.
How can I ensure I receive a receipt for my purchases?
To ensure you receive a receipt for your purchases, it's recommended to explicitly ask for one at the time of your transaction, as some customers have reported not receiving receipts.
Is the vibe in the shop generally friendly and welcoming?
The vibe in the shop is generally friendly and welcoming, although some reviews indicate that there can be exceptions depending on the staff member assisting you.
What types of water pipes or bongs do they carry?
The reviews do not specify the types of water pipes or bongs carried by VapeHouse SmokeShop, so it may be best to visit the store or check directly with them for their current inventory.
What others say about VapeHouse SmokeShop
Customers frequently mention the great prices on disposable vapes, positioning VapeHouse as a go-to spot in Charleston for affordable vaping options. Many reviews highlight the friendly and helpful nature of the staff, with specific praise for individual employees who provide excellent customer service. However, there are concerns regarding certain staff members' attitudes and transaction accuracy, with some customers reporting issues with their purchases and the importance of asking for receipts. Despite mixed experiences, the shop's extensive selection and competitive pricing keep customers returning.
Recent Reviews
- Love the workers and the vibes, but have tried to order stuff multiple times thru them with no luck so far. Prices are good and so convenient because it's right by my house.
- The clerk who waited on me did not have the right personality to be working with the public at all. No smile, unfriendly, grunted answers to questions, very "not into my job or you" attitude. She also managed to scam me out of money. I called the store once I returned home and asked for the owner. To his credit, he promptly returned my call. I explained my money shortage to the best of my non-scamming knowledge. Didn't do well at all. Beyond my comprehension. My fiance witnessed it as well. It was his money. I had to come back out to the truck and get more money. I had left what money I had on me on the counter. I was handed back the money I had left when I paid with a $100 bill. Minus roughly $10 or so we didn't catch onto until we got home. No receipt given either. The owner supposedly watched the video of the transaction and sided with her. I'm no mathematical genius nor do I have a scamming mentality, thank you Lord. I'm still not quite sure how she did it, but she came out $10 richer in the end. Upon talking with friends who are familiar with the place, it's a regular thing. They're not too good at it. Proving it is a whole different thing. If you go here, ask for a receipt!!! I just moved to the area and had plans to make this as well as the convenience store (where I paid for a pack of cigarettes and left without them by mistake). I went back to get them and was made to feel like I was a scammer by tricking them out of a pack. Come on now. Got to go out of my way and a little further away but I remember the saying, "Fool me once, shame on you. Fool me twice shame on me." Money scammed by people who seem to totally hate the public OR welcoming, friendly store further away. The latter has my business.
- Best prices around on disposable vapes. Also, they have an amazing assortment and variety of disposable vapes. The girl that helped me was so incredibly friendly, patient, helpful and professional. I told her they just earned a new regular customer. I wish I could remember the girls name but she was young and had brown hair. I think maybe Jena? Can’t remember what she said her name was but shout out to her for her amazing customer service!!
- 99% of these reviews were part of a $5 off deal, so bare that in mind, including my old review & my husband’s. Disposable vapes are fake, at least 100% the OffStamps & Lost Mary Turbos, some Geek Bars & all ElfBars. (the QR codes don’t verify nor do the serial #s) Make sure anything you buy isn’t damaged whatsoever, otherwise Rachel will basically call you stupid over the phone & say that she wasn’t there when you bought it.
- Staff is always so kind and helpful, also have the cheapest Geek Bars in the area