Smoke and Vape in Oak Hill, WV
Located at 329 Mall Rd, Oak Hill, WV, Smoke and Vape is your go-to destination for all vaping and smoking needs. With a solid 4.5-star rating from 49 reviews, customers appreciate the variety and cleanliness of the store. The staff, including Makayla and Dakota, are known for their exceptional service, going above and beyond to assist customers. While some reviews mention occasional product shortages and issues with the phone number, the overall experience is positive, with many recommending the store for its welcoming atmosphere and competitive prices. Whether you're looking for disposable vapes, e-liquids, or accessories, Smoke and Vape aims to deliver satisfaction with every visit.
What is the current selection of disposable vapes available?
The current selection of disposable vapes at Smoke and Vape may vary, as some customers have noted a decline in nicotine product availability. It's best to visit the store or contact them directly for the latest offerings.
Are there any ongoing promotions for e-liquids or nicotine pouches?
There are no specific mentions of ongoing promotions for e-liquids or nicotine pouches in the reviews. Customers are encouraged to check in-store for any current deals or discounts.
How often does the store restock its products, like kratom or CBD?
The frequency of restocking products like kratom or CBD is not explicitly mentioned in the reviews. Customers may want to inquire directly at the store for more precise information on restock schedules.
What are the store hours, and are they consistent in Oak Hill?
Smoke and Vape operates from 10:00 AM to 9:00 PM on Sundays and 9:00 AM to 10:00 PM from Monday to Saturday. These hours appear to be consistent, but it's advisable to check before visiting.
Can I expect knowledgeable staff to help with my cigar or rolling paper choices?
Yes, customers can expect knowledgeable staff to assist with their choices for cigars or rolling papers. Reviews highlight the helpfulness of staff members in providing recommendations.
What is the return policy for products like batteries or devices?
The return policy for products like batteries or devices isn't detailed in the reviews. It's recommended to ask the staff at Smoke and Vape for specific return guidelines to avoid any confusion.
Is there a reliable way to check product availability before visiting?
Currently, there is no reliable way mentioned in the reviews to check product availability before visiting. Customers have expressed frustration about not being able to call ahead, so visiting the store may be the best option.
How would you describe the atmosphere and vibe of the store?
The atmosphere at Smoke and Vape is described as clean and welcoming, with friendly staff that creates a positive shopping experience. Customers enjoy the vibe of the store, making it a recommended spot for vaping enthusiasts.
What others say about Smoke and Vape
Customer reviews highlight a mix of experiences at Smoke and Vape. Many appreciate the friendly and knowledgeable staff, particularly praising Makayla and Dakota for their helpfulness. However, some customers express frustration over product availability and the reliability of the store's phone number. A few reviews mention a decline in the selection of nicotine products and issues with store hours, such as being locked out. Overall, the store maintains a good reputation, but there are areas for improvement regarding stock consistency and communication.
Recent Reviews
- Visited the Smoke Shop expecting my new Ec cart batteries to light up my life, but alas, they were as dead as my hopes for a warranty. Spent $70 for a lesson in time travel – apparently, the warranty expires faster than you can say 'refund.' If only my batteries had the same staying power as their excuses. Next time, I'll stick to smoke signals; at least those have a better chance of delivering satisfaction. #BatteriesGoneBroke 💨🚫
- Was great but now small selection on nicotine products
- The phone number on Google doesn't work and I keep going there for my product and they don't have it. Annoying not being able to call.
- Really digging this store! Makayla and Dakota go above and beyond. Great variety, clean store, great prices and welcoming staff! Will recommend for sure!
- Me and another person have been standing outside for 30 mins, the doors are locked. There is a orange sign in the door that said "sorry, be back in 5-10 mins". Really? It's been 30 mins. And have no idea how long before we even started standing there