Summersville Smoke Shop in Summersville, WV
Located at 215 Merchant Walk in Summersville, WV, Summersville Smoke Shop has become a local favorite for smokers and vapers alike. With a rating of 4.7 based on 129 reviews, customers appreciate the wide assortment of products available, including various smoking accessories and vape options. However, there have been some concerns regarding product freshness and store hours. While many patrons praise the friendly staff, issues with product quality and availability have been noted. The shop is open daily, with hours ranging from 8 AM to 10 PM on weekdays, making it a convenient stop for your smoking needs. Whether you're looking for the latest vape juice or unique smoking accessories, Summersville Smoke Shop aims to cater to all your needs.
What is the current selection of disposable vapes available?
Currently, the selection of disposable vapes at Summersville Smoke Shop includes various brands and flavors. However, reviews indicate that there may be issues with product freshness, so it's advisable to check the expiration dates before purchasing.
Are there any recent changes to your store hours?
Yes, there have been recent changes to the store hours. The shop is open from 8 AM to 10 PM on weekdays, but there have been reports of inconsistent opening times, which may affect customer visits.
How do you handle expired e-liquid products?
Expired e-liquid products are a concern mentioned by customers. It seems that the shop may not have a clear policy for handling expired items, and some customers have experienced difficulty in obtaining refunds for opened products.
Do you offer refunds for opened nicotine pouches?
Refunds for opened nicotine pouches appear to be a contentious issue, as indicated by customer feedback. It is suggested that the shop may not offer refunds in such cases, which could lead to dissatisfaction among customers who receive expired or unsatisfactory products.
What types of kratom do you carry, and are they fresh?
The types of kratom carried at Summersville Smoke Shop are not explicitly mentioned in the reviews. Therefore, it is unclear whether they offer a variety of kratom and if the stock is fresh.
Can I find a variety of cigars and cigarillos in stock?
Yes, you can find a variety of cigars and cigarillos in stock at Summersville Smoke Shop. Customers have noted a good assortment, making it a suitable destination for cigar enthusiasts.
How often do you restock vape juice and related products?
The frequency of restocking vape juice and related products seems to be a concern, as several reviews suggest that the shop has struggled with maintaining inventory levels. Customers have expressed frustration over the availability of popular items.
Is there a loyalty program for frequent shoppers in Summersville?
There is no mention of a loyalty program for frequent shoppers in the reviews. Therefore, it is unclear if Summersville Smoke Shop offers any incentives or rewards for regular customers.
What others say about Summersville Smoke Shop
Customer reviews of Summersville Smoke Shop highlight a mixed experience. Many appreciate the wide selection of products and the helpfulness of staff members like Jacob. However, several reviews express frustration with product quality, particularly concerning expired vape juices and inconsistent store hours. Some customers have reported issues with the availability of essential items like vape coils and juice restocking, leading to dissatisfaction. Overall, while the shop has potential, improvements in product management and customer service could enhance the experience for future visitors.
Recent Reviews
- Great selection and friendly staff, however they have some issues with opening. Once or twice is not a big deal, but it's a repetitive thing. Currently 9:30am and doors still aren't open. Sign even has new hours stating open at 8am.
- Sold vapes today (8/24/25) expired 8/28/24 and wouldn't refund because opened. I trusted this company to sell me in date product. SHADY.
- This place absolutely sucks! I've bought so many mods from them and they never carry the coils… they never restock vape juice and most of the juice on the shelf is expired… they claim they have issues ordering it but lowa vapor and fab epuffs have no issues… this place is a joke and has been since day one…
- If you haven’t been to the Smoke Shop on Merchants Walk in Summersville please stop in. They have the greatest assortment of products ever seen in a shop. Jacob is friendly and most helpful. Get your Christmas list ready and the owner Hash will have everything you need for the smokers on your list. You will be happy you visited the Smoke Shop. Merry Christmas!
- if could give 1/10 star i would most juice is sold brown and destroys coils either old stock or exposed to air/sunlight for too long